Sr. Loan Servicing Specialist

About the role

Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals. We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities.

Responsibilities

• Prepare participation/syndication settlement/advice.
• Process and approve participation/syndication transactions.
• Cook and approve syndicated and participated activity, including booking new loans and daily transactions with borrowers, internal partners, and other banks, as assigned.
• Book new loans, modifications, renewals, and extensions.
• Callback and review of new loans, renewals, extensions and modifications processed by staff, and input of index values entered into IBS.
• Review the new Note Variable plan for verification of accurate input into IBS.
• Instruct staff on corrections that need to be made to the notes in the loan system.
• Perform loan maintenance activities.
• A daily basis, obtain index values and prepare the worksheet used to update index in loan systems.
• Review various reports to accurately service the loan and account maintenance activity.
• Process transactions for accounts assigned to the Special Assets Department.
• Research and clear outstanding items in general ledger.
• Process fee reversals in IBS.

Qualifications

• Education: High school diploma or equivalent; some college courses a plus.
• Experience: Minimum of 4 years of commercial loan servicing experience required.
• Skills/Ability: PC literate, proficiency with MS Office, knowledge of IBS loan system a plus, ability to work in a fast-paced environment while maintaining a high level of accuracy, strong problem-solving and organizational skills, bilingual (English, Mandarin or Cantonese) is a plus.

Other Details

$28.85 – $36.06 / hour Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy.

Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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Pay & Schedule

Pay determined based on job-related knowledge, skills, experience, and location. This position may be eligible for a discretionary bonus.

Benefits

Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).