Sr. Learning Experience Designer
About the role
Vacatia is an innovative hospitality company reinventing the vacation rental and ownership experience across discovery, booking, and stay. We’re building the next generation of travel lifestyle products blending technology, hospitality, and design to create smarter, more connected experiences for guests, owners, and partners. We’re looking for a strategic and creative Senior Learning Experience Designer to lead the design, development, and management of learning programs across our Owner Experiences organization. In this senior individual contributor role, you’ll translate business priorities and performance needs into practical, engaging, and measurable learning solutions that strengthen employee capabilities and improve the owner experience. Working closely with Owner Experience leaders, subject matter experts, and the Training & Learning team, you’ll create scalable learning experiences supporting Owner Care, Owner Success, Club Vacatia, retention, escalations, service excellence, leadership development, systems, and other critical capabilities.
Responsibilities
- Lead meaningful learning initiatives with a direct impact on employee performance and the owner experience.
- Design a variety of instructor-led, digital, blended, and experiential learning solutions.
- Partner with leaders and subject matter experts across Owner Experiences, Operations, Product, and HR.
- Explore emerging technologies, including AI-enabled learning tools, simulations, video, and personalized learning.
- Serve as a trusted instructional design expert while mentoring and strengthening the capabilities of