Sr. Learning Architect, Amazon Leo

About the role

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.

Responsibilities

• Own and operate the external learning management systems that deliver training to customers, field service providers, and channel partners.
• Build application integrations to sync learner progress, completion data, and enrollment status with the CRM.
• Configure and maintain system settings, domain, and security policies.
• Manage user provisioning, role assignments, course enrollment, and access controls across multiple concurrent systems.
• Manage content packaging, testing, and distribution including cross-system delivery to partner-owned LMS environments.
• Troubleshoot integration failures, API errors, and content rendering issues across systems.
• Publish and maintain training content across LMS, ensuring accurate metadata, course structure, language and version control.
• Support distribution to different learner audience with varying technical and localization requirements.
• Build and maintain LMS reporting dashboards that track learner progress, completion rates, assessment scores, and engagement metrics.
• Deliver regular analytics to L&D leadership and sales operations to inform training effectiveness decisions.
• Manage security compliance requirements including access audits, data handling policies, and annual system reviews.
• Document system configurations, integration architectures, and standard operating procedures.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering or related fields.
• Experience with Learning Management Systems (LMS), or experience with one or more of the following domains: systems administration (Linux/Window), network administration (DNS, IPsec, BGP, VPN, Load Balancing), or programming (Node.JS, Java, Ruby, C#, Python, or PHP).
• Experience with CRM tools like Salesforce.
• Familiarity with Articulate Rise 360/Reach360.