Sr Leader - Buying Program Strategy & Design Hybrid

This role is hybrid in San Jose, California or Raleigh (RTP), North Carolina. US remote possible.

About the Team

The Buying Program Growth and Acceleration team is at the forefront of transforming how Cisco delivers value to customers, partners, and sales teams. This multifaceted group designs best-in-class buying programs that drive recurring revenue growth and streamline customer experiences. As a critical force behind Cisco's growth strategy, this team is responsible for defining program requirements, driving offer development, and ensuring scalability across Cisco's global ecosystem.

Working in a fast-paced, agile environment, the team collaborates with a diverse network of partners — including Business Entity leaders, corporate offer teams, product managers, sales teams, partners, and customers. At the heart of this team's mission is a dedication to innovation, simplicity, and operational excellence. We develop buying programs that reflect Cisco's highest standards. Joining this team means becoming part of a global effort to redefine how Cisco creates and delivers unparalleled value across all routes to market.

Responsibilities

• Assess end-to-end workflow and drive optimization to enable AI workflow strategy and agentic enablement — define end-to-end use cases for agentic AI workflows across pre- and post-sale motions, reducing friction in the EA buying journey for Sales, Partners, and Operations teams.
• Own business requirements documentation — author and govern comprehensive Business Requirements Documents (BRDs) that translate buying program strategy into actionable specifications for product management teams.
• Enable scalable buying program business capabilities — assess and define the requirements for how customers purchase Cisco's AI solutions through Enterprise Agreements (EAs).
• Drive business model innovation — partner with cross-functional teams to enable new and emerging business models.
• Govern strategic roadmap and investment priorities — lead value-based prioritization of the roadmap and backlog, ensuring alignment with long-term vision and corporate strategy; advise executive sponsors on strategic and operational opportunities.
• Scale operations and data-driven insights — develop and continuously evolve standard operating processes; leverage data journey insights to close consumption gaps and identify upsell/cross-sell opportunities through Partner Led expansion motions.

Requirements

• 8+ years of experience in product management or business consulting, with a proven track record of delivering successful solutions.
• Demonstrated experience in developing and implementing AI use cases that drive measurable business outcomes, such as efficiency improvements and customer satisfaction enhancements.
• Proficient in quote-to-cash processes, including experience optimizing or running workflows, systems, and integrations related to quoting, ordering, billing, and revenue recognition.

Preferred Qualifications

• Experience working with "As A Service" business models, including crafting, implementing, or managing subscription-based offerings, recurring revenue streams, or solutions.
• Experience collaborating with Sales, Marketing, Customer Experience (CX), IT, Engineering, and Operations teams.
• Strong problem-solving skills with the ability to back recommendations with data-driven insights.

Why Cisco?

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless.

We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you.

Pay

The starting salary range for this position is $191,400.00 to $281,400.00 for new hires in U.S. and/or Canada locations, not including incentive compensation, equity, or benefits. Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training.

Full salary ranges for specific locations:

• New York City Metro Area: $191,400.00 - $323,600.00
• Non-Metro New York State & Washington State: $176,100.00 - $287,900.00

For quota-based sales roles on Cisco’s sales plan, the ranges provided include base pay and sales target incentive compensation combined.

Benefits

• Medical, dental, and vision insurance
• 401(k) plan with Cisco matching contribution
• Paid parental leave
• Short- and long-term disability coverage
• Basic life insurance
• Eligibility for grants of Cisco restricted stock units, vesting over time
• Paid time off:
  • 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
  • 1 paid day off for employee’s birthday
  • Paid year-end holiday shutdown
  • 4 paid days off for personal wellness
  • Non-exempt employees: 16 days of paid vacation time per full calendar year, accrued at 4.92 hours per pay period
  • Exempt employees: Flexible vacation time off with no defined limit (subject to business needs)
  • 80 hours of sick time off provided on hire date and each January 1st thereafter, with up to 80 hours carried forward
  • Additional paid time away for critical or emergency family issues
  • Optional 10 paid days per full calendar year to volunteer
• Annual bonuses for non-sales roles (subject to Cisco’s policies)
• For sales roles: Performance-based incentive pay split between quota and non-quota components, with specific rates based on revenue attainment.