Sr Lead Director
Child Development Schools · Roanoke, VA · 2 days ago
Business DevelopmentFull-time
About the Role
This position provides overall leadership and management for two preschool locations, with one serving as the primary home center. The Lead Director oversees day-to-day operations, financial management, curriculum delivery, employee and student retention, parent and community relations, and strategic planning to ensure consistency and operational excellence across both schools.
Responsibilities
- Recruit, select, train, and orient staff following company and state guidelines.
- Supervise and evaluate all school personnel, including scheduling staff and arranging substitutes to meet state ratios.
- Create a positive working environment through praise, recognition, and morale-boosting initiatives.
- Maintain professional rapport with staff and parents.
- Conduct tours for potential families in accordance with company tour protocols.
- Implement and monitor effective marketing strategies for both schools.
- Maintain physical environments that conform to licensing standards.
- Ensure the implementation of curriculum, activities, special events, and field trips to enhance child development.
- Perform and oversee administrative tasks, including billing, payment collection, bank deposits, payroll, school records, USDA reports, and inquiry systems.
- Monitor and maintain an updated inventory of supplies, equipment, and materials for program activities.
- Order food in accordance with USDA and budgetary guidelines.
- Meet and maintain all state licensing requirements and comply with company policies and procedures.
- Maintain flexibility to support business demands, including cooking, cleaning, driving the bus, or working in a classroom as needed.
- Provide operational leadership and oversight for both schools, ensuring consistency in quality, compliance, and customer experience.
- Maintain a regular presence at both locations to support staff, families, and overall school performance.
- Complete weekly, monthly, and quarterly operational reviews to ensure compliance with company standards, licensing, safety, and sanitation guidelines.
- Evaluate school adherence to safety policies, including building security, equipment maintenance, and staff supervision.
- Review revenue and expense reporting to monitor financial performance and identify improvement opportunities.
- Monitor accounts receivable to ensure timely collection of outstanding balances.
- Continuously evaluate program quality to ensure consistent curriculum and best practices across both locations.
- Provide ongoing coaching, feedback, and support to leadership teams and staff.
- Complete documented performance evaluations and support professional development planning.
- Identify and develop future leaders through mentoring, training, and succession planning.
- Foster strong community relationships and partnerships to enhance school visibility and enrollment growth.
- Recommend process improvements and policy enhancements to support organizational goals.
- Partner with families and stakeholders to maintain a positive culture and exceptional customer experience.
- Travel between assigned locations as needed to provide leadership and operational support.