Sr. Lab Testing Clerk - Referrals
About the role
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improve outcomes. Through our unparalleled science, data, technology and laboratory network, we advance diagnostics, accelerate innovation and help address some of the world’s most important health challenges. As we shape the future of healthcare, we are leveraging advanced technologies, intelligent digital solutions and data-driven innovation across our operations to enhance how work gets done and deliver greater value to customers and patients. With our global scale and deep expertise, you’ll have the opportunity to do meaningful work, grow your career and make a real impact on people’s health around the world. Together, we’re improving health and improving lives. Labcorp is seeking a Senior Reference Test Clerk to join our team in Holyoke, MA.
Responsibilities
- Act a liaison between the reference testing labs, clients, and patients
- Resolve internal & external Customer requests via calls, instant messenger & email communications
- Communicates with customers in respectful and professional manner
- Work in multiple databases to research complex issues and questions
- Provide customer education and information as needed
- Review test forms for accuracy and report any discrepancies
- Transcribe reports from reference labs into Labcorp systems
- Utilize various logistics providers to ship to multiple locations around the country.
- Prepare & triage specimens for analysis
- Accurately identify and label specimens
- Prepare and store excess specimen samples.
Requirements
- High School Diploma or equivalent
- 3 months or more of specimen processing experience (preferred)
- 3 months or more of medical or laboratory experience (preferred)
- Comfortability with handling biological specimens
- Ability to accurately identify specimens
- Basic computer knowledge and data entry skills
- Ability to work independently and within a team environment
- High level of attention to detail with the ability to prioritize and multitask
- Ability to work in a fast paced production environment and meet established turn-around times
- Strong communication skills; both written and verbal
- Ability to handle the physical requirements of the position
- Able to pass a standardized color blindness test
- Flexibility to work overtime or other shifts depending on business needs
Benefits
- Medical
- Dental
- Vision
- Life
- STD/LTD
- 401(k)
- Paid Time Off (PTO) or Flexible Time Off (FTO)
- Tuition Reimbursement
- Employee Stock Purchase Plan
Employees regularly scheduled to work 20 or more hours per week are eligible for the comprehensive benefits listed above. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.
Pay
Pay Range: $20.75-$24.75/hr. + Shift Differential. All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
Schedule
Work Schedule: Monday - Friday and rotating weekends (4am - 12:30pm)