Sr. IT Support Engineer - CAD Systems

About the role

The Senior IT Support Engineer provides comprehensive support for CAD/PDM systems utilized by KLA engineers, serves as the administrator for PDM tools, manages projects of new CAD related tools introduction and design process efficiency improvements, implements new CAD model templates, data cards, and workflows, and collaborates with other systems to ensure integration and process optimization.

Responsibilities

• Provide comprehensive support for CAD/PDM systems utilized by KLA engineers
• Serve as the administrator for PDM tools
• Manage projects of new CAD related tools introduction and design process efficiency improvements
• Implement new CAD model templates, data cards, and workflows
• Collaborate with other systems, including PLM, to ensure integration and process optimization

Requirements

• A Bachelor’s degree in Mechanical Engineering or a related field
• At least eight (8) years of relevant professional experience
• A mechanical engineering background with a minimum of two years experience in CAD/PDM systems administration or implementation
• Deep technical and application knowledge of CAD/PDM systems, specifically Creo, and Solidworks/PDMS
• Solid understanding of engineering processes, including Research & Development (R&D) and New Product Introduction (NPI)
• Experience using AI with CAD tools and simulation is preferred, but not required
• Ability to work effectively under pressure and outside of standard working hours when necessary

Qualifications

• Hybrid role based at the Midwest headquarters in Ann Arbor, Michigan
• Base Pay Range: $111,100.00 - $188,900.00 Annually

Benefits

• Includes participation in performance incentive programs
• Eligibility for additional benefits including but not limited to: medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave