Sr. IT Solutions Manager

Job posting closes Monday, November 2, 2026.

About the Role

The City of Fort Worth is one of the fastest-growing large cities in the U.S., serving over 1,000,000 residents. The Fort Worth Water Department seeks a forward-thinking Sr. Water IT Solutions Manager to lead its Water IT Section and provide strategic direction for technology supporting critical utility operations. This position oversees 38 authorized positions and 10 contractors, manages an approximately $14 million budget (including over 100 technology contracts), and is responsible for the maintenance, security, and resilience of critical IT and operational technology (OT) infrastructure. The role supports technology services for approximately 1,058 employees and sustains systems essential to serving 1.4 million water customers, including customer billing, metering, SCADA, asset management, GIS mapping, networks, servers, security systems, and utility data. The ideal candidate is a strategic technology leader focused on cybersecurity, operational continuity, infrastructure reliability, application sustainability, and technology modernization.

Responsibilities

• Lead people and technology initiatives by developing staff, setting priorities, managing performance, and leading complex technology projects, contracts, and specialized systems
• Shape technology strategy and service delivery by helping establish goals, policies, and strategies that align information systems with organizational and operational needs
• Design and improve technology solutions by analyzing business requirements, developing system enhancements and customizations, and identifying opportunities to improve functionality, reliability, and user experience
• Manage technology resources and investments by supporting budget development, forecasting resource needs, monitoring expenditures, and ensuring projects and services remain aligned with organizational priorities
• Lead system implementation and integration by coordinating system changes, data migration, security configuration, testing, documentation, and successful deployment across technology platforms
• Manage and negotiate technology contracts by coordinating with vendors and internal stakeholders, evaluating contract terms and services, negotiating agreements and renewals, and ensuring technology investments deliver value and meet organizational requirements
• Drive continuous improvement and performance by evaluating system performance, resolving complex issues, and partnering with teams to increase efficiency, reliability, and quality of service
• Build strong partnerships — act as a trusted liaison between departments, city staff, and outside agencies to ensure seamless communication and effective technology solutions
• Partner with the City’s IT Solutions Department and key stakeholders to align technology strategies, priorities, and initiatives with organizational goals and objectives

Minimum Qualifications

• Bachelor’s degree in computer science, MIS, Business, or related technical field
• Six (6) years of experience in information systems/design administration, computer systems analysis, or computer programming
• Three (3) years in a supervisory or administrative role
• Valid driver’s license

Preferred Qualifications

• Experience protecting critical/sensitive environments
• Knowledge of regulatory requirements of the water sector
• Strong budget management capabilities
• Experience with IT procurement, purchasing, contract and agreement negotiation, vendor management, and contract administration
• OT/IT network administration and security framework experience
• Experience with the administration of critical SaaS applications
• Proven ability to manage projects, contracts, teams, and internal/external partnerships
• Strategic mindset with the ability to anticipate organizational needs and emerging technology trends

Benefits

• 11 Paid Holidays
• Medical, Dental, Vision
• Paid Time Off
• Pension Plan
• Professional Development Opportunities

Pay

$138,972 – $157,099 annual compensation

Schedule

Onsite – Fort Worth Water Department, Monday through Friday. Must be able to work after hours, weekends, and holidays as needed.

Working Conditions and Physical Demands

Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking, and repetitive motions.

Sedentary Work – Depending on assignment, positions typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or constantly having to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Conditions of Employment

The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions.

Candidates who do not meet the education requirement may be considered if they have more relevant work experience than the position requires.

Those selected for employment will be required to pass pre-employment checks depending on position requirements, which could include criminal background check, drug screen, education verification, etc. Criminal convictions will be considered on a case-by-case basis.

Employees are paid by direct deposit only.