Sr. IT Project Manager (Infrastructure and Operations)

Responsibilities

• Lead end-to-end delivery of infrastructure and operations initiatives (e.g., infrastructure upgrades, network enhancements, platform modernization, IT service management improvements)
• Define project scope, timelines, budgets, and deliverables in partnership with stakeholders
• Cross-functional teams across infrastructure, network, security, and operations
• Manage risks, issues, and dependencies to ensure successful delivery with minimal business disruption
• Ensure alignment with IT service management processes (change, incident, problem, release)
• Drive successful transition from project completion to steady-state operations

Backlog Management and Prioritization

• Partner with Infrastructure and Operations leaders to manage and prioritize the infrastructure project backlog
• Align initiatives with strategic priorities, operational needs, and resource capacity
• Support sequencing and execution of work to maximize delivery efficiency and value
• Provide visibility into backlog status, tradeoffs, and timelines
• Facilitate alignment across teams and manage stakeholder expectations

PMO and Continuous Improvement

• Contribute to the advancement of IT project management practices, standards, and tools
• Support improvements in project intake, backlog management, prioritization, and reporting
• Promote consistency, transparency, and accountability in delivery execution
• Share lessons learned and support continuous improvement efforts

Mentorship and Team Support

• Mentor and support project managers, technical leads, and business analysts as needed
• Reinforce strong planning, execution, and communication practices
• Contribute to building a high-performing delivery culture

Required Education & Experience

• Bachelor’s degree in Information Technology, Computer Science, MIS, Business, or related field
• Minimum of 5 years of IT project management experience delivering complex technology initiatives
• Demonstrated experience leading infrastructure and operations-focused projects
• Strong understanding of IT infrastructure, systems, and service delivery environments
• Experience managing or contributing to project backlogs, prioritization, or portfolio planning
• Proven ability to lead cross-functional teams and influence without direct authority
• Excellent communication, stakeholder management, and problem-solving skills

Preferred

• PMP or equivalent certification
• ITIL, experience with IT service management frameworks, or M&A
• Experience with Agile or hybrid delivery approaches
• Familiarity with tools such as Jira, ServiceNow, Azure DevOps, or MS Project
• Experience with change management tools and/or methodologies

Work Environment

• This position operates in a hybrid work environment, with a combination of on-site office presence and remote work.
• The role involves primarily sedentary work, with extended periods of sitting and frequent use of computers and standard office equipment.
• Regular participation in virtual and in-person meetings is required, including collaboration with team members and stakeholders across multiple locations.

Our Benefits

• Competitive Benefits Package for employees and their dependents (Medical, Dental, Vision, Life, Disability)
• Incentive Plans
• 401(k) with employer contribution and match
• Employee Stock Purchase Plan with employer match
• Paid Time Off (Vacation and Sick Time)
• Paid Holidays
• Tuition Reimbursement Program
• Employee Assistance Program (EAP)
• Wellness Program
• Training and Career Progression

Apogee and our brands are an Equal Opportunity Employer.