Sr. IT Business Systems Analyst

About the role

We are seeking an IT Business Systems Analyst to support and enhance critical enterprise applications across a growing global organization in the industrial, manufacturing, and construction sectors.

Responsibilities

• Partner with business and operations teams to understand and document system requirements
• Serve as the primary liaison between IT and end users across plant and project environments
• Troubleshoot system issues, support testing efforts, and assist with configuration changes
• Deliver user training and support to non-technical stakeholders
• Collaborate with ERP, project management, and operations teams on system improvements
• Participate in application upgrades, enhancements, and implementation initiatives
• Travel to plant sites to support system adoption, training, and issue resolution

Requirements

• 1–5+ years of experience as a Business Systems Analyst, ERP Analyst, or similar role
• Experience with SAP (Plant Maintenance preferred) and/or Primavera P6
• Background supporting ERP systems within manufacturing, industrial, construction, or heavy equipment environments
• Strong requirements gathering and business process analysis skills
• Excellent communication skills with the ability to work effectively with non-technical users
• Ability to work independently while collaborating across cross-functional teams

Qualifications

• Preferred Experience:
• ERP integrations and cross-platform system support
• Capital projects, plant builds, or project-based business environments
• Additional SAP modules or related ERP platforms
• Greenfield implementations and large-scale system rollouts

Skills

• Strong requirements gathering and business process analysis skills
• Excellent communication skills with the ability to work effectively with non-technical users

Benefits

• $/annum + Medical, Dental, Vision, 401k

Pay

• $/annum

Schedule

• Not specified