Sr IT Business Analyst - Digital Manufacturing

Description

The opportunity: This position will be part of the Digital Manufacturing application team. The associate is responsible for supporting, leading, and developing cutting edge applications for the pulp and paper industry providing primary IT business and application support in the Containerboard and Consumer mill facilities. In addition, they will serve as an Aveva (PI System) expert to implementation teams as well as to key users in configuring, implementing, and troubleshooting Aveva and related interfaces.

Requirements

• Bachelor’s degree or equivalent work experience.
• At least one year as a PI System Administrator or similar role.
• Five years overall experience in a similar role.
• Familiar with manufacturing practices and terminology, working knowledge of processes related to Process Control, DCS Systems, PLC’s and OPC interfaces.
• Understanding of Microsoft Office products and be proficient with MS Excel.
• Working knowledge of the SQL Server, Active Directory and Windows Operating Systems.
• Ability to set and work to deadlines, handle multiple priorities, organize work.
• Business process and analysis skills, systems design, and analysis skills.
• Development of documentation, training material, and instructional skills.
• Good communication skills, ability to relate to users in business terms and relate technical solutions to business needs, ability to express ideas clearly and succinctly.
• Able to work with many different personality types inside IT and in the user community; ability to flex communication style, approach and content based on the audience.
• IT and Process knowledge sufficient to gain credibility with user community and to speak in business terms about sometimes complex process and technical issues.
• Able to work cooperatively with others in a matrixed, team-oriented IT environment.
• Leadership and relationship management skills at all organizational levels.
• Able to work with end-users and end-user management effectively to understand needs and prioritize work.
• Able to manage expectations and handle difficult situations.
• Able to organize and plan work to meet goals and deadlines.
• Effective in a fast-paced, multi-constituent environment.

Skills/Knowledge Desired

• Managing OSI Soft PI System and integrated security model.
• Ability to configure and troubleshoot interfaces: including OPC, UFL, PI2PI and networking interfaces (SNMP, Ping, and Performance Monitor).
• Ability to troubleshoot and create PI system tags: including Performance Equations, PI-AF, Totalizers, and interface specific tags.
• Familiar with running a mission critical application in a High Availability Environment.
• Understanding of database technologies such as MS SQL and related infrastructure.
• Knowledge of help desk software and help desk processes.
• Familiar with Agile /Scrum processes.