Sr. ISV Account Manager

Description

The AWS ISV sales team serves medium to large ISV customers. The Sr. Account Manager leads the team in creating and executing account strategies, fostering long-term business relationships, and collaborating with the AWS Partner Team on Go-To-Market programs.

Key job responsibilities

• Team up with all aspects of the customer’s organization, including C-level executives, engineering, product, AI, IT/operations, partner org, and sales.
• Build and nurture senior level relationships with complex customers, develop new opportunities, and lead a large team of extended resources.
• Sell at the most strategic (C-level) within the account, implement a broad strategy for customer acceptance and service implementation, and collaborate with AWS resources to support customer interests.
• Manage the relationship with some of the most important and influential AWS customers and deliver ground-breaking solutions to help them achieve the game-changing benefits of the cloud at scale.

Skills required

• Broad strategy for earning customer acceptance and service implementation.
• Strong advocacy for the customer in harmony with AWS business needs.
• Enablement trainings and account prospecting workshops.
• Manage operational aspects of the business, SFDC, etc.
• Develop long-term strategic relationships with AWS Executives and Partner management teams.
• Lead through Amazon Leadership Principles.
• Increase and foster very high customer satisfaction.

About The Team

AWS values diverse experiences and fosters a culture of inclusion. The team works alongside a motivated group that values and encourages diversified perspectives and ideas to provide the most innovative and comprehensive solutions to customers. The individual will have extensive big account experience building and nurturing CxO relationships and manage the relationship with some of the most important and influential AWS customers.