Sr Investigative Researcher

Job Summary

A Sr Investigative Researcher position is available at The Standard. This role involves using advanced research techniques to support fraud detection and investigation efforts across insurance operations. Responsibilities include conducting detailed research, preparing clear reports, collaborating with internal and external partners, and mentoring less experienced team members.

Key Responsibilities

• Conduct advanced research using subscription databases, public records, and online sources to support fraud investigations.
• Analyze insurance applications, claims, and other transactions to identify potential fraud indicators.
• Prepare clear, accurate, and objective reports summarizing research findings and investigative results.
• Partner with internal teams and external vendors to support fraud detection and prevention efforts.
• Mentor and train team members on research techniques, investigative processes, and information resources.

Skills And Background You'll Need

• Educational background: Bachelor’s in criminal justice preferred, high school diploma required.
• Experience: 3+ years of experience with customer contact in a high-volume service environment, 2+ years of experience working in a Special Investigations Unit (SIU) or equivalent insurance-related investigative role.
• Experience: Conducting online research using public records, subscription databases, social media platforms, and open-source intelligence tools.
• Knowledge: Understanding of insurance operations, including claims, underwriting, policy administration, or fraud detection activities.
• Skills: Strong analytical, critical thinking, and investigative skills with the ability to identify and evaluate relevant information, experience preparing professional written reports, summaries, or investigative documentation, proficiency with Microsoft Office products, experience collaborating with cross-functional partners, strong verbal and written communication skills, high level of persistence with proven problem-solving and critical-thinking abilities.

Key Behaviors of a Successful Candidate

• Adaptability: Sees possibilities in changing circumstances, accepts and understands change, and adjusts quickly to changing priorities and evolving investigative needs.
• Collaboration: Builds strong partnerships with internal and external stakeholders to achieve common goals and improve fraud detection outcomes.
• Integrity: Demonstrates sound judgment, objectivity, and discretion when handling sensitive information and investigative findings.

Why Join The Standard?

To ensure we can attract and retain the best talent, when you join The Standard you can expect:

• A rich benefits package including medical, dental, vision and a 401(k) plan with matching company contributions.
• An annual incentive bonus plan.
• A generous paid time off including 11 holidays, 2 wellness days, and 8 volunteer hours annually — PTO increases with tenure.
• A supportive, responsive management approach and opportunities for career growth and advancement.
• Paid parental leave and adoption/surrogacy assistance.
• An employee giving program that double matches your donations to eligible nonprofits and schools.

Eligibility to Participate in an Incentive Program

Subject to the rules governing the program and plan. Any award depends on a variety of factors including individual and organizational performance.

Actual Compensation

The actual compensation for this role will be based on a combination of education and experience, knowledge and skills, position budget, internal equity, and market data.

Schedule

Positions will be posted for at least 5 days from original posting date.

Standard Insurance Company, The Standard Life Insurance Company of New York, Standard Retirement Services, Inc., StanCorp Mortgage Investors, LLC, StanCorp Investment Advisers, Inc., and American Heritage Life Insurance Company and American Heritage Service Company, marketed as The Standard, are Affirmative Action/Equal Opportunity employers.

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, religion, color, sex, national origin, gender identity, sexual orientation, age, disability or veteran status or any other condition protected by federal, state or local law.

Drug-Free Workplace

The Standard requires a criminal background investigation and employment, education and licensing verification as a condition of employment. After any conditional offer of employment is made, the background check will include an individualized assessment based on the applicant’s specific record and the duties and requirements of the specific job. Applicants will be provided an opportunity to explain and correct background information. All employees of The Standard must be bondable.