Sr Inventory Management Specialist

About the role

Unity Lab Services offers integrated lab services, support, and supply management tailored to meet unique laboratory business needs. This role involves working independently at customer sites, performing tasks like replenishments, stock rotations, cycle counts, order entry, returns, and backorder processing. It also includes responding to customer inquiries via email and phone, collaborating with supervisors and teammates to improve workflow efficiency, and conducting weekly shower/eyewash inspections.

Responsibilities

• Use handheld RF scanners and mobile app to perform replenishments, stock rotation, cycle counts, order entry, returns, and backorder processing
• Receive and inspect shipments, scan and store items, and maintain cycle counts to ensure up-to-date inventory records
• Own customer interactions—respond via email, follow up by phone, and assist internal partners to resolve questions and build trust
• Collaborate with supervisors and teammates to propose and implement improvements that streamline daily workflows
• Perform weekly shower/eyewash inspections
• May perform other duties as assigned by the Supervisor

Requirements

• High school diploma or equivalent required
• 2–3 years of customer-facing, retail stocking, warehouse, or inventory-control experience
• Confident using RF handheld scanners or mobile scanning apps and basic Microsoft Office tools
• Excellent verbal and written English communication skills, especially via email, and a friendly, solution-focused approach
• A self-starter who thrives with detail, accountability, and teamwork

Physical Requirements / Work Environment

• Primarily involves working independently at customer sites, which may include areas with chemical-based allergens like penicillin and tetracycline
• Requires regular lifting of 30-40 lbs (up to 50 lbs occasionally)
• Frequent activities include standing, walking, and manual material handling in varied temperature environments
• Overtime work may be necessary

Benefits

• Comprehensive healthcare, paid holidays, tuition reimbursement, and a range of employee benefits
• Accommodation for job seekers with disabilities
• Compensation range: $18.54–$27.81 per hour in Massachusetts
• Variable annual bonus based on company, team, and/or individual performance results
• Comprehensive Total Rewards package including health, dental, vision, commuter benefits, tuition reimbursement, and retirement savings programs