Sr International Sales Support Coordinator (Dalton, GA, Georgia, United States, 30721-8355)

About the role

The Sr Sales Support Coordinator at Mohawk Industries supports the Sales function by assisting with various administrative tasks and processes. This role collaborates with the Sales team to ensure smooth execution of sales processes, procedures, and policies.

Responsibilities

• Support the Sales function by assisting with coordination of sales processes and programs.
• Compile and maintain basic reports for Sales teams on market conditions and sales results.
• Generate simple reports and graphs showing pricing, product, claims, sales, and inventory activities.
• Process routine invoices for payment in defined support areas. Identify and flag questionable invoices for review.
• Aid in logistics for sales meetings and conventions, including basic agenda planning, travel arrangements, and material preparation.
• Support event planning for shows and sales meetings by helping with contract administration, basic event coordination, and dealer communication.
• Provide administrative support to sales management in evaluating and improving business strategies and operations.
• Serve as a point of contact between customers and company departments, facilitating communication on customer accounts, inventory, pricing, and order issues.
• Escalate issues as necessary.
• Help identify and gather information for resolving account discrepancies between customers and internal teams.
• Afford administrative support to onboarding and offboarding sales team members.
• Perform data entry tasks such as inputting sales orders, monitoring inventory levels, and handling other administrative duties.
• Perform other duties as needed.

Requirements

• Bachelor’s degree in a related field or equivalent education and/or experience.
• 0-2 years’ relevant experience or equivalent education and/or experience.

Qualifications

• Applies conceptual knowledge of the theories, practices, and procedures within a discipline.
• Excellent communication, problem solving, and organizational skills.
• Able to multitask, prioritize, and manage time effectively.
• High level of integrity and discretion in handling sensitive and confidential data.
• Proficient using Microsoft Office Suite products.