Sr. Installation Scheduler

Responsibilities

• Scheduling of Installation Technicians to ensure jobs are prioritized to meet required customer completion dates with District Install Manager and Project Manager support.
• Drive installation process for all orders assigned from start to finish, working in close alignment with Project Managers and field leadership.
• Coordination with PMs specific to subcontractor’s schedules, including the tracking of arrivals and departures to/from customer sites.
• Review all new orders assigned for Customer Contact Information, Scope of Work, and Traditional/TIS allowances.
• Works closely as the primary customer contact to obtain good Customer Completion Dates (CCD) and determine accurate Projected Start Dates (PSD) when assigned this role by the District Install Manager.
• Maintain Electronic Installation Folders for all assigned orders and update inventory counts weekly for parts pulled from stock.
• Manage changes to PSD and Project Scope inclusive of accessing impact of changes on triggering product to manufacturing, releasing through transportation, and assuring resources are scheduled.
• Own equipment related tasks specific to submitting approved schedule ordering, equipment tracking, process RMAs, and contacting vendor(s) to obtain service invoices.
• Review and submit subcontractor POs for approval and to Accounts Payable.
• Create and document action items and notes in Solomon and escalate as needed when action items are not met.
• Manage installation schedule using Solomon & Atlas or other company scheduling tools/systems for assigned orders.
• Aid in follow-up with labor force via phone, email, etc. on Customer expectations to meet PSD and CCD dates through script format.
• Receive all boxes delivered via UPS/FedEx, Ordering & maintaining in office supplies as needed.
• Receive packing slips in SAP daily & file with job packet.
• Send out email of parts received daily to Install & Service.
• Other duties as assigned.

Requirements

• High School Diploma or Equivalent required.
• Demonstrated ability to multitask in a fast-paced working environment.
• Minimum of 1-3 years of experience in operations scheduling, operations support, and/or project coordination.
• Ability to demonstrate and possess a working knowledge of the installation processes and systems, including an understanding of the overall order to cash process.
• Must be a leader with the ability to communicate effectively (oral/written), interact well with internal and external customers, and practice good problem-solving skills.
• Must be proficient in the use of Excel, Word, Outlook, PowerPoint and other computer systems, as well as database management and project management system input and maintenance.
• Must be detail-oriented and organized with the ability to multi-task.
• Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed.
• Occasional lifting of parts and equipment as needed.

Qualifications

Securitas offers comprehensive benefits including highly competitive compensation, opportunity for annual merit pay increases, paid company training, medical, dental, vision, and life insurance, company-paid short term and long-term disability, 401K with 60% match up to 6% of salary, paid vacation, holiday, and sick time, educational assistance, exceptional growth opportunities, wide variety of employee discounts on travel, equipment, and more!

Skills

Must have effective written and verbal communication skills as well as an ability to effectively communicate with customers as needed.

Benefits

Comprehensive benefits including highly competitive compensation, opportunity for annual merit pay increases, paid company training, medical, dental, vision, and life insurance, company-paid short term and long-term disability, 401K with 60% match up to 6% of salary, paid vacation, holiday, and sick time, educational assistance, exceptional growth opportunities, wide variety of employee discounts on travel, equipment, and more!

Pay

Commensurate with experience.

Schedule

TBD.