Sr Inside Sales Rep

About the role

As a Sr. Inside Sales Rep at United Rentals, you will serve as a key customer contact and consultant at our branch. You will recommend solutions to customers, quote, sell, and fulfill orders for equipment and services based on their needs. This role is ideal for an ambitious professional interested in the industry who can build relationships and provide outstanding customer service. You'll multi-task, learn, and drive sales and branch growth.

Responsibilities

• Process rental quotations, reservations, and contracts
• Establish new rental and sales accounts by serving walk-in and call-in customers
• Negotiate prices on equipment rentals and contractor supplies in accordance with pricing policies and procedures
• Dispatch delivery trucks and manage customer expectations regarding delivery
• Generate leads for new business and communicate leads with Outside Sales Representatives
• Mentor and train new Inside Sales Representatives
• Warm call on lost and/or dormant accounts to retain business
• Assist in branch operations by running reports, tracking progress, and communicating with branch Manager or Operations Manager
• Other duties assigned as needed

Requirements

• Bachelor's degree preferred or equivalent experience
• 3+ years inside sales experience
• Exceptional relationship-building and customer service skills
• Strong ability to multitask in a fast-paced environment
• Excellent teamwork, interpersonal, and communication skills
• Keen attention to detail
• Valid driver's license with acceptable driving record

This position is deemed Safety Sensitive for purposes of United Rentals’ policies and procedures.

Benefits

We offer best-in-class benefits and perks that support you and your family, including:

• Paid Parental Leave
• United Compassion Fund
• Employee Discount Program
• Career Development & Promotional Opportunities
• Additional Vacation Buy Up Program (US Only)
• Early Wage Access through Payactiv (US Hourly Only)
• Paid Sick Leave
• An inclusive and welcoming culture

Explore our comprehensive U.S. benefit offerings. For Canadian benefits, click here.