Sr Inside Sales Rep

About the role

The Senior Inside Sales Rep provides management and oversight of U.S. Navy pumps projects from the request for quotation (RFQ) through product delivery and post-installation testing. They serve as a single point of contact for the customer’s purchasing, engineering, operations, and quality departments. Responsibilities include:

• Reviews customer requests for U.S. Navy project quotations, coordinating with other teams including engineering, planning, purchasing, operations, and quality to develop quotations considering factory capability, factory capacity, and financial results.
• Prepares and submits written (verbal where appropriate) quotations for U.S. Navy project customers and representatives in accordance with CIRCOR and customer requirements.
• Facilitates initiative-taking customer communications and addressing customer inquiries throughout the duration of the quotation and purchase order acceptance process.
• Based on Application Engineer input, recommends product or service enhancements to improve customer's satisfaction and sales potential.
• Documents sales and marketing activities along with tracking of opportunities.

CANDIDATE PROFILE

• Knowledge, Skills & Abilities:
• Knowledge of Terms and Conditions, FAR/DFAR is necessary.
• Strong commitment to process and procedure adherence.
• In-depth understanding of concepts and principles in customer service.
• Able to solve routine and complex problems using information sources provided, or by conceptual and innovative thinking, with or without supervision.
• Self-starter, organized, thorough, and meticulous.
• Able to plan and prioritize work to meet demanding customer and internal deadlines.
• Able to maintain a high level of accuracy producing quality work when working under pressure.
• Intermediate data entry skills and is proficient using Microsoft Word, Excel, and Outlook software.
• Education & Experience:
• Bachelor of Science degree, preferably in or with appropriate valve, regulator, and fluid mechanics/control related coursework, education, or experience will be considered.
• Significant work experience can be substituted for educational requirements on a case-by-case basis.
• 2-4 years’ technical customer service experience in manufacturing support.
• 5 years’ experience in a technical environment.
• Familiar with standard manufacturing concepts, practices, and procedures.

Company Background

CIRCOR International is one of the world’s leading providers of mission critical flow control products and services for the Industrial and Aerospace & Defense markets. The Company has a product portfolio of market-leading brands serving its customers’ most demanding applications. CIRCOR markets its solutions directly and through various sales partners to more than 14,000 customers in approximately 100 countries. The Company has a global presence with approximately 3,100 employees with headquarters in Burlington, Massachusetts. For more information visit our website at https://www.circor.com/.

Equal Opportunity Statement

CIRCOR is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities, veterans, women, and minorities are encouraged to apply.