Sr. Infrastructure Reliability Engineer, Infrastructure Reliability & Quality
About the role
As an Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure equipment (Example: LV Generator, MV Transformers, LV SWGR, Breakers, UPS, HV Transformers). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key responsibilities
- Drive reliability risk identification, assessment and mitigation for datacenter infrastructure equipment
- Conduct root cause analysis of critical equipment failures and drive continuous improvements to improve datacenter availability
- Work closely with internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution
- Use Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages
- Drive AWS application-specific requirements in carrying out lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses to identify overstress and fatigue-related product weaknesses
- Evaluate product design quality/reliability risks and assess electronics manufacture process related quality/reliability issues
- Drive critical component identification and associated vendor selection and qualification requirements
- Use knowledge of process capability for electronic component production and system-level performance requirements to establish critical to quality and reliability metrics
- Develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization
- Monitor product performance in the field during sustaining stage and drive root cause analysis of critical failures and associated corrective and preventive actions
- Drive effective vendor auditing and quarterly review process to drive continuous improvements of datacenter availability
- Provide reliability leadership, business negotiations and program management
Basic qualifications
- 6+ years of data center design, construction, operations, or facility maintenance experience
- 6+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities experience
- Bachelor's degree in Engineering or a related field
- Knowledge of critical data center mechanical and electrical equipment
- Experience in data center design, construction, operations, or facility maintenance
- Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities
- Experience researching new designs, technologies, and construction methods of data center equipment and facilities
- 5+ years of root cause analysis and troubleshooting or problem solving experience
- 10+ years of Reliability Engineering work experience in high reliability industry
- 3+ years of experience with accelerated life testing, stress analysis and finite element analysis
Preferred qualifications
- Professional Engineering or Architectural License
- Knowledge of building codes and regulations for your region
- Experience carrying design concepts through exploration, development, and into deployment or mass production
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents
- Bachelor's degree in Electrical or Mechanical Engineering, Engineering Technology, Reliability Engineering, or 10+ years of managing, analyzing and communicating results to senior leadership experience
- Master's or Ph.D. in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or a related field
- Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages
- Proven experience in working with external design and manufacturing supply chain partners
- Familiarity with major data center infrastructure equipment reliability performance
- Ability in managing multiple qualification activities and development schedules
Skills
- Expert-level knowledge in reliability engineering
- Statistical techniques and models for analyzing test and field data
- System reliability engineering tools (reliability block diagram, statistical modeling and data analytics)
- Problem analysis and solving
- Strong communication and vendor management
- Ownership mindset and independence
- Action and results orientation
- Ability to travel within US and internationally
Pay
Base salary range: $136,600.00 - $184,800.00 USD annually (Austin, TX and Herndon, VA). Final compensation determined based on factors including experience, qualifications, and location. Amazon package includes sign-on payments and restricted stock units (RSUs).
Benefits
- Health insurance (medical, dental, vision, prescription)
- Basic Life & AD&D insurance with option for Supplemental life plans
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave