Sr. Infrastructure Reliability Engineer, Infrastructure Reliability & Quality
About the Role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.
As a Senior Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure equipment (Example: LV Generator, MV Transformers, LV SWGR, Breakers, UPS, HV Transformers, In-rack Power shelf etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.
Responsibilities
- Use Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages.
- Drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses.
- Evaluate not only product design quality/reliability risks, but also assess electronics manufacture process related quality/reliability issues.
- Drive critical component identification and the associated vendor selection and qualification requirements at the component level.
- Use knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics.
- Develop datacenter system level reliability model and related reliability quantification and risk analysis for datacenter configuration optimization at the system level.
- Monitor product performance in the field and drive root cause analysis of any critical failures and the associated corrective and preventive actions during sustaining stage.
- Drive effective vendor auditing and quarterly review process to drive the continuous improvements of datacenter availability.
Basic Qualifications
- 6+ years of industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities.
- Knowledge of critical data center mechanical and electrical equipment.
- Experience in data center design, construction, operations, or facility maintenance.
- Bachelor's degree in Electrical Engineering, Mechanical Engineering, or a related field.
Preferred Qualifications
- Experience carrying design concepts through exploration, development, and into deployment or mass production.
- Experience reading, interpreting, and creating construction drawings, specifications, and submittal documents.
- Master's in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or a related field.
- 8+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacture quality/reliability levels.
- Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages.
Skills & Requirements
- Expert in the reliability engineering field with proven track record in product reliability leadership, business negotiations and program management.
- Strong skill-set in problem analysis and solving as well as communication and vendor management.
- Familiar with system reliability engineering tools, such as reliability block diagram, statistical modeling and data analytics.
- Knowledge of statistical techniques and models is required to analyze test as well as field data.
- Ability to travel within US and internationally.
Pay
- Base salary range: $136,600.00 - $184,800.00 USD annually (USA, VA, Herndon).
- Compensation package includes sign-on payments and restricted stock units (RSUs).
- Final compensation determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans).
- Employee Assistance Program (EAP), Mental Health Support, Medical Advice Line.
- Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage.
- 401(k) matching, paid time off, and parental leave.