Sr. Hardware Reliability Engineer, Infrastructure Reliability & Quality

About the role

As an Infrastructure Reliability Engineer you will be proactively driving the reliability risk identification, assessment and mitigation for datacenter infrastructure equipment (Example: Air Handling Units, LV Generator, MV Transformers, LV SWGR, Breakers, UPS, Chillers etc.). You will also be responsible for root cause analysis of critical equipment failures and drive the continuous improvements to improve datacenter availability for AWS customers. You will work closely with both internal and outside partners including suppliers to drive key aspects of product specification, risk identification plan and execution. You must be ownership minded, independent, action and results oriented to succeed in an open collaborative environment.

What you will do

• Drive DFR (Design for Reliability) methodology to proactively design-in reliability in New Product Designs
• Drive reliability/quality qualification of third-party critical infrastructure equipment for use in AWS data centers
• Oversee factory and site testing of third-party equipment in all LLE categories (Liquid Cooling, generator, chiller, air handler, etc.)
• Guide and support Root Cause Analysis of field failures performed by internal teams, the OEM, and external laboratories. Validate conclusions and ensure highest standards are used in testing and remediation.
• Make recommendations about AWS infrastructure maintenance and equipment replacement based on reliability data
• Provide feedback to sourcing/procurement teams for evaluation of vendor performance
• Analyze internal reliability data and create metrics to drive highest reliability at lowest cost
• Support DFMEAs on as needed basis
• Develop end of life strategy for critical infra equipment

Basic qualifications

• Experience in industrial or commercial engineering in mission critical facilities including but not limited to: data centers, power generation or oil and gas facilities
• Bachelor's or Master's degree in Reliability Engineering, Physics, Electrical, Mechanical or Materials Engineering or related field
• 8+ years of Reliability Engineering work experience in high reliability industry
• 3+ years experience with accelerated life testing, stress analysis and finite element analysis

Preferred qualifications

• 10+ years of work experience in reliability risk identification and assessment from component to system level applying analytical, experimental and statistical approaches to evaluate product design and manufacture quality/reliability levels
• Experience with proactive and effective reliability approaches in a cost-effective manner throughout product design, manufacture and deployment stages
• Proven experience in working with external design and manufacturing supply chain partners
• Excellent verbal and written communication skills

Skills & expertise

• Experience in using Physics-of-Failure based approach to develop and implement both analytical and empirical approaches for product quality/reliability risk identification and assessment during product design, manufacture as well as deployment stages
• Ability to drive AWS application-specific requirements in carrying out both lifecycle environmental and operational stress driven risk analysis, including thermal, electrical, chemical and mechanical stresses so to identify overstress and fatigue-related product weaknesses
• Skills and experiences in assessing electronics manufacture process related quality/reliability issues
• Knowledge of statistical techniques and models required to analyze test as well as field data
• Ability to drive critical component identification and the associated vendor selection and qualification requirements at the component level
• Knowledge of process capability for electronic component production as well as system-level performance requirements to establish critical to quality and reliability metrics
• Familiarity with system reliability engineering tools, such as reliability block diagram, statistical modeling and data analytics
• Strong skill-set in problem analysis and solving as well as communication and vendor management
• Proven track record of success in product reliability leadership, business negotiations and program management
• Ability to travel within US and internationally

Pay & compensation

Base salary range: $136,600.00 - $184,800.00 USD annually (USA, VA, Herndon). Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

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