Sr. Implementation Engineer

The Role

The Senior Implementation Engineer plays a critical role in delivering complex financial institution transformation initiatives, including mergers, acquisitions, core conversions, and platform migrations. This role involves working with highly configurable, multi-platform solutions, navigating complex financial institution environments, and ensuring configurations, integrations, and data mappings are executed with precision and aligned to critical conversion timelines.

Responsibilities

• Partner with clients and internal teams to understand business requirements and direct the configuration duties
• Develop and perform quality assurance check points within your team to ensure quality and timely delivery
• Create and implement tools that increase quality, security, and productivity
• Track status and provide updates in relation to overall implementation process
• Execute and validate database merges, deconversions, and data migrations aligned to merger and conversion timelines
• Author and maintain runbooks used during conversion events
• Play a key role during conversion events, which may include weekend go-lives — executing runbooks, validating configurations, troubleshooting issues, and providing production support through project completion

Requirements

• Typically requires a bachelor's Degree in related field and 8+ years of experience
• Strong MS SQL skills: Understanding of DB Design and TSQL query language as related to Enterprise software configuration, installation and debugging
• Configuration and deployment experience with Web Services
• Data migration experience a plus
• Familiarity with cloud hosting environments (Azure, AWS)
• Experience with Python and other scripting languages
• Strong troubleshooting, diagnostic, and analytical skills
• Attention to detail, exceptional follow-through, the ability to prioritize, stay organized, and multi-task in a fast-paced environment
• A relentlessly positive disposition
• Excellent people and teamwork skills with a drive for ownership of activities with a focus on successful completion
• The ability to train individuals 1-on-1 and in a classroom environment
• The ability to remain calm, diplomatic, and cooperative under stressful conditions
• Strong written and oral communication skills including communication of technical concepts to non-technical individuals

Qualifications

• Fluent written and oral communication in English
• Authorized to work for any employer in the U.S.

Skills

• Financial Services and Enterprise Software experience beneficial but not required

Benefits

• Health & Wellness
• Hybrid Work Opportunities
• Flexible Time Off
• Career Development & Mentoring Programs
• Health & Wellness Benefits, including competitive health insurance offerings and generous paid parental leave for eligible new parents
• Community Volunteering & Company Philanthropy Programs
• Employee Peer Recognition Programs – “You Earned it”