Sr. HR Generalist - Houston Experience Center
People Operations & Manager Enablement
Act as a trusted advisor to Houston employees and front line to mid level managers, delivering hands-on People partnership and coaching to support team effectiveness, employee engagement, and business objectives.
Coach and influence managers on talent development, employee engagement, and performance accountability, building alignment across differing viewpoints and translating organizational priorities into actionable people strategies.
Reinforce Clover’s culture and commitment by enhancing manager effectiveness, strengthening leadership capability, and fostering high-performing teams.
Employee Relations & Centralized Performance Management
Manage sensitive employee relations and performance management issues end-to-end, leveraging sound judgment to conduct investigations, advise on corrective actions, and achieve effective, compliant resolutions.
Possess strong employee relations expertise, including investigations and performance management.
Partner with leaders to drive effective performance management practices, coaching through difficult conversations, performance concerns, and corrective actions while ensuring consistency, fairness, and alignment with Clover’s values.
Partner with Legal and People leadership on sensitive employee matters, proactively spotting engagement, retention, and organizational risks and driving resolution. Use employee feedback, operational insights, and on-the-ground observations to strengthen people policies and improve both the employee experience and business outcomes.
Facilities & Onsite Experience (~10%)
Own the onsite employee and visitor experience at the Houston Experience Center, serving as the front-of-house People Operations presence.
Own the opportunity to create onsite executive experiences; design employee events and engagement initiatives to ensure a seamless and welcoming environment.
Benefits Overview
Financial Well-Being: Our commitment to attracting and retaining top talent begins with a competitive base salary and equity opportunities. Additionally, we offer a performance-based bonus program, 401k matching, and regular compensation reviews to recognize and reward exceptional contributions.
Physical Well-Being: We prioritize the health and well-being of our employees and their families by providing comprehensive medical, dental, and vision coverage. Your health matters to us, and we invest in ensuring you have access to quality healthcare.
Mental Well-Being: We understand the importance of mental health in fostering productivity and maintaining work-life balance. To support this, we offer initiatives such as No-Meeting Fridays, monthly company holidays, access to mental health resources, and a generous flexible time-off policy. Additionally, we embrace a remote-first culture that supports collaboration and flexibility, allowing our team members to thrive from any location.
Professional Development: Developing internal talent is a priority for Clover. We offer learning programs, mentorship, professional development funding, and regular performance feedback and reviews.
Additional Perks
Employee Stock Purchase Plan (ESPP) offering discounted equity opportunities
Remote-first culture, enabling collaboration with global teams
Paid parental leave for all new parents
And much more!
About Clover
We are reinventing health insurance by combining the power of data with human empathy to keep our members healthier. We believe the healthcare system is broken, so we've created custom software and analytics to empower our clinical staff to intervene and provide personalized care to the people who need it most.
We always put our members first, and our success as a team is measured by the quality of life of the people we serve. Those who work at Clover are passionate and mission-driven individuals with diverse areas of expertise, working together to solve the most complicated problem in the world: healthcare.
From Clover’s inception, Diversity & Inclusion have always been key to our success. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, perspectives, opinions, and backgrounds, who share a passion for improving people's lives. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employee’s points of view are key to our success, and inclusion is everyone's responsibility.