Sr HR Administrator

About the Role

The Senior HR Administrator is responsible for supporting and administering a broad range of Human Resources programs and initiatives, including employee relations, performance management, compliance, employee engagement, learning and development, and HR operations. This role serves as a trusted resource for employees and managers, helping ensure the consistent application of HR policies, practices, and employment laws while fostering a positive employee experience.

Responsibilities

• Assist with the interpretation and application of HR policies, procedures, and programs.
• Provide guidance to managers and employees on workplace issues, performance concerns, and company policies.
• Assist in resolving NHQ employee relations matters through appropriate investigation, documentation, and follow-up.
• Support employee engagement initiatives, recognition programs, and organizational communications.
• Ensure compliance with federal, state, and local employment laws and regulations.
• Support organizational change and HR transformation efforts as needed.
• Support performance review processes and manager training initiatives.
• Coordinate learning and development activities, including training schedules, program communications, completion tracking, and related documentation.
• Assist with talent development, succession planning, employee training activities, and learning program administration.
• Support policy development and implementation efforts.

Minimum Qualifications

• 3–5 years of Human Resources experience in a generalist or related HR role.
• Experience coordinating employee learning and development programs, training logistics, or professional development initiatives.
• Experience supporting multiple HR disciplines, including employee relations, performance management, compliance, and employee engagement.
• Experience using HRIS systems and Microsoft Office applications.

Preferred Qualifications

• SHRM-CP, SHRM-SCP, PHR, or SPHR certification.
• Experience with ADP or other enterprise HR systems.
• Experience supporting multi-site or multi-state operations.

Knowledge, Skills, and Abilities

• Strong understanding of HR principles, employment laws, and HR best practices.
• Excellent organizational and time-management skills.
• Strong attention to detail and commitment to data accuracy.
• Advanced proficiency in Microsoft Office applications, particularly Excel.
• Ability to handle sensitive and confidential information with discretion.
• Strong communication and interpersonal skills.
• Ability to support learning initiatives through effective coordination, communication, tracking, and follow-up.
• Ability to work independently while managing multiple priorities.