Sr. Global Payroll Specialist

About the Company

Contentstack is redefining how modern digital experiences are built and managed. As the pioneer of the Agentic Experience Platform (AXP), Contentstack brings together structured content and brand governance (Content Cloud), real-time customer data, omnichannel personalization (Data Cloud), and autonomous AI orchestration (Agent OS) into one unified system. Leading brands including Steve Madden, LG Electronics, Subaru of America, Dolce & Gabbana, ASICS, Decathlon, and Caesars Entertainment rely on Contentstack to reduce operational friction and deliver personalized, scalable digital experiences with confidence.

At Contentstack, we are more than colleagues—we are a tribe. Our vision is to pursue equity among our communities, employees, partners, and customers. We are global-diverse yet close; distributed yet connected. We are dreamers and dreammakers who challenge the status quo, do the right thing, and care deeply about our customers and the communities we serve.

About the Role

We are seeking a highly motivated Sr Global Payroll Specialist to join our finance team! In this role, you will lead our global payroll operations and serve as our internal subject matter expert for payroll-related tax compliance. You will own the end-to-end payroll lifecycle across the US and Rest of World (ROW) regions, ensuring our employees are paid accurately while maintaining our standing with tax authorities worldwide. We expect all candidates to bring practical experience using AI tools and technologies as a core part of how they work, learn, and drive impact.

Responsibilities

• Global Payroll Operations
  • End-to-End Execution: Own and execute full-cycle payroll processing for US (multi-state) and international entities, ensuring 100% accuracy and timeliness.
  • Multi-System Management: Seamlessly manage data and workflows across a diverse tech stack, including ADP and international platforms such as Oyster and Activpayroll.
  • Cross-Functional Partnership: Collaborate with People Ops, Benefits, and Accounting to ensure all payroll inputs (equity, bonuses, fringe benefits) are captured and reconciled.
• Payroll Tax & Registration Ownership
  • Tax Integrity: Direct ownership of all payroll-related tax withholdings, employer burdens, and statutory contributions across all global regions.
  • Filing Oversight: Ensure our payroll providers (ADP, etc.) execute all monthly, quarterly, and annual tax filings accurately and on time.
  • Registration Management: Proactively manage payroll tax account registrations in all active jurisdictions. Lead the setup of new tax IDs as we expand into new states or countries.
  • Notice Resolution: Serve as the primary point of contact for resolving payroll tax notices or inquiries from local, state, or national agencies (e.g., IRS, HMRC).
• Audit & Process Improvement
  • Compliance Lead: Manage internal and external payroll audits, ensuring all documentation is organized and compliant with local labor laws.
  • Scalability: Continuously evaluate current processes to eliminate manual workarounds and improve the efficiency of our global payroll engine.

Requirements

• 8-12 years of high-volume, multi-region payroll experience with a proven track record of owning all aspects of processing across different global jurisdictions.
• Expert-level proficiency in ADP is required.
• Previous experience with Hibob HRIS, Oyster Payroll, and Activpayroll is highly valued.
• Attention to Detail: Ability to spot discrepancies in large datasets before they become issues.
• Effective Communication: Ability to translate complex payroll or tax concepts into clear, actionable information for stakeholders and employees.
• Collaborative Mindset: Experience building bridges between departments and working cross-functionally to solve complex global problems.
• Experience working in an AI-forward environment, with demonstrated ability to use AI tools and technologies as a core part of day-to-day work, problem-solving, and continuous learning.
• Located in ET or CT highly preferred given the global nature of this role.
• Minimal travel may be required.
• Value a fun, positive, collaborative culture.

Pay

Salary for this role ranges between $110,000 - $120,000 based on skill set and experience.

Benefits

• Interesting Work: Challenging role with opportunities to learn something new every day and grow continuously.
• Tribe Vibe: Inclusive, collaborative culture with spontaneous office happy hours, organized outings, and community volunteer opportunities.
• Bragging Rights: Work with prestigious brands across industries, including AirFrance KLM, ASICS, Burberry, Mattel, Mitsubishi, and Walmart.
• One Team One Dream: Flat hierarchy where your voice is heard, and you receive regular updates about business performance.