Sr. Fleet Reliability Lead, Middle Mile Fleet Management

About the role

This role will require strong leadership skills, ability to identify trends with limited data and interaction/influence with teams across Amazon to drive the development of our maintenance business. This Industry Specialist will be responsible for defining the vision, roadmap and driving program execution of our Fleet Management business with a specific focus on maximizing uptime and reducing cost for non-powered assets.

Responsibilities

• Identify top contributors to assigned asset downtime and develop targeted programs to mitigate failure patterns and improve fleet reliability.
• Drive program objectives by providing end-to-end program management — defining project plans, managing implementation activities, and developing processes, documentation, and communications for program rollout and ongoing support.
• Author whitepapers to gain initial buy-in and stakeholder alignment, as well as provide structured status updates as programs complete critical milestones.
• Identify key performance metrics and build a reporting suite that enables effective program management at full scale.
• Serve as the Subject Matter Expert (SME) for assigned assets, developing an A-to-Z understanding of asset systems and providing informed support to internal customers and cross-functional partners.
• Drive resolution of critical asset issues and lead deep dives into supporting processes and systems to ensure thorough root cause analysis, corrective action, and measurable improvement in customer experience.
• Define key performance indicators — develop metrics and service level agreements for core programs and processes, and track delivery against program objectives as they relate to assigned Middle Mile assets.

Qualifications

• 5+ years of design & innovation, research & development work experience
• Bachelor's degree in Engineering or a foreign equivalent
• Experience with design & innovation and research & development
• Experience in management of engineering design projects
• Experience using business or technical software like MS Excel, MS Project, and CAD software

Benefits

Amazon offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.