Sr Field Service Engineer (Onsite)

About the role

The Sr Field Service Engineer acts as customer and field service interface, drives improvements based on end user experience, and performs corrective actions for field issues, special investigations, and product testing. This role performs analysis at all levels of the total system product including concept, design, test, installation, operation, maintenance and disposal, as well as technical planning, verification and validation, cost and risk, and supportability and effectiveness analyses for total systems.

Responsibilities

• Shipping and receiving government owned equipment.
• Making entries into US Army/US Government databases and tracking applications.
• Managing government equipment software/hardware configurations.
• Failure trend analysis and obsolescence reviews.
• System and sub-system debug through serial command line interfaces and remote protocols.
• Development of Acceptance Test Procedures for both Collins and non-Collins equipment.
• Analysis of hardware interfaces and wiring schematics to identify and address interoperability/compatibility defects.
• Handling/Operating cryptographic keying devices.
• Conducting scheduled, and impromptu, training sessions for software loading and systems troubleshooting.

Requirements

• Active and transferable U.S. government issued security clearance is required prior to start date.
• U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance.
• The ability to pass medical screening to receive a Class III Medical Certificate for flight duties is desired.
• This position is a fully onsite role located at Fort Campbell, KY.
• This role may require atypical hours at times based on customer need.
• This role is eligible for relocation.

Qualifications

• Typically requires a degree in Science, Technology, Engineering or Mathematics (STEM) and a minimum of 5 years of prior relevant experience unless prohibited by local laws/regulations.
• Experience with Microsoft products to include Excel, Visio, and Access Database.
• Experience with US Army/US Government forms and databases.
• Experience with US Government property book handling and tracking systems.
• Experience with government program operations.
• Experience operating/troubleshooting integrated digital avionics management systems on Special Operations rotary wing aircraft which include MH-6M, MH-6R, MH-47G, and MH-60M platforms.
• Experience with GPS receivers and Inertial Navigation Units.
• Experience with operating, loading, troubleshooting software defined radio sets.
• Experience with wire harness fabrication and military installation/repair practices.