Jobs · Customer Service

Sr Field Property Claims Adjuster: Western MA

Farmers Insurance · Springfield, MA · 1 mo ago
RemoteRemoteCustomer Service$27.73–$47.07/hrFull-time
We need to output HTML fragment with sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. Must not repeat job title. Must not include Job ID etc. Must remove boilerplate, navigation, legal, EEO, etc. Must preserve all substantive info. We need to parse the posting. Let's extract sections: - About the role: The opening paragraph: "We are Farmers – where ambition meets opportunity. At Farmers, we’re not just known for unforgettable jingle – we’re a team with a passion for purpose and making a real difference in people’s lives. We deliver peace of mind when it matters most. Our results-driven, high-performance culture thrives on creativity, accountability and bold solutions. Here, growth isn’t just a goal – it’s a way of life for both the organization and every individual on our team. We tackle challenges head-on, learn from every experience and measure our impact on the customers who trust us. Join an award-winning, equal opportunity employer, where you’ll find more than a job – you’ll find a supportive community. Enjoy competitive benefits, take part in meaningful volunteer projects, and help shape the future alongside talented colleagues across all backgrounds. At Farmers, helping others is at the heart of what we do. Ready to make your mark? Discover our vibrant culture and explore career opportunities at www.Farmers.com/careers/corporate. Connect with us on Instagram, LinkedIn and TikTok, and let’s build something incredible together!" But we need to remove navigation/legal/EEO etc. The above includes some generic but it's about the company. It's okay. - Workplace: Remote ( ) - This is a field role requiring travel to and from policy holder homes. The territory covers the Western Massachusetts Territory: Springfield, Northampton, Amherst, Deerfield, Greenfield, etc.. To be considered for this opportunity, candidates must reside in the hiring territory. This position offers an hourly wage with potential overtime opportunities based on business needs and claim volume. Compensation may be adjusted upward based on relevant experience, skills, and qualifications. While this is not a CAT-specific role, selected candidates will be expected to participate in 1-3 CAT deployments annually, with the opportunity to earn additional hourly compensation and overtime pay during deployment assignments. That's about Pay and Schedule? Actually includes hourly wage, overtime, CAT deployments. Could be Pay and Schedule sections. - A Day in the Life of a Field Adjuster: list of duties (responsibilities). Should go under Responsibilities. - If You Have The Following: list of qualifications/requirements. - Physical Actions & Environment: list of physical demands. - Experience Requirements: previous field experience handling property damage claims is strongly preferred but willing to train the right candidate. - Special Skill Requirement: Communication Personal Computer Literate Valid driver's license Bondable - If you are looking for the following in your next career: Paid training through the award-winning and industry-leading University of Farmers. Flexibility and independence to work outside the confines of a desk job. Total Rewards Benefits Package: 401K and a competitive starting salary. Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company you can be proud of. - Benefits Farmers offers a competitive salary commensurate with experience, qualifications and location. Then lists state-specific salary ranges. Then Bonus Opportunity (based on Company and Individual Performance) 401(k) Medical Dental Vision Health Savings and Flexible Spending Accounts Life Insurance Paid Time Off Paid Parental Leave Tuition Assistance. - Job Location(s): US - MA - Springfield - Anticipated application deadline: At Farmers, the recruitment process is designed to ensure that we find the best talent to join our team. As part of this process, we typically close open positions within 8 to 21 days after posting. If you are interested in any of our open positions, we encourage you to submit your application promptly. Farmers will consider for employment all qualified applicants, including those with criminal histories, in accordance with the Los Angeles Fair Chance Initiative for Hiring Ordinance or other applicable law. Pursuant to 18 U.S.C. Section 1033, Farmers is prohibited from employing any individual who has been convicted of any criminal felony involving dishonesty or a breach of trust without prior written consent from the state Department of Insurance. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Farmers is an Equal Opportunity Employer and does not discriminate in any employer/employee relations based on race, color, religion, gender, sexual orientation, gender expression, genetic information, national origin, age, disability, marital status, military and veteran's status, or any other basis protected by applicable discrimination laws. Want to learn more about our culture & opportunities? Check out www.Farmers.com/careers/corporate and be sure to follow us on Instagram, LinkedIn, and TikTok. Spokane, WA only: Residents who prefer not to provide their address click here to submit your resume via email: careers@farmers.com We need to remove legal/EEO boilerplate, duplicated lines, application instructions. So we should strip out the EEO statements, legal notices, application deadline, etc. Keep substantive info: role description, responsibilities, requirements, qualifications, skills, benefits, pay, schedule. We need to decide which sections to include. We have: - About the role: company description. - Responsibilities: the "A Day in the Life of a Field Adjuster" bullet list (converted to
  • ). - Requirements: maybe "If You Have The Following" list (high school diploma, customer service experience, construction/insurance experience, communication skills, computer literate, smartphone proficiency, eagerness to learn, outgoing personality, valid driver's license, bondable, MVR check, willing to climb ladders, work in confined spaces, achieve minimum passing score on claims training exams). Also physical actions & environment list. - Qualifications: maybe "Experience Requirements" (previous field experience handling property damage claims strongly preferred but willing to train). Also "Special Skill Requirement" (Communication, Personal Computer Literate, Valid driver's license, Bondable). Could combine. - Skills: maybe list of skills like communication, computer literate, etc. But we already have. - Benefits: list of benefits: 401K, Medical, Dental, Vision, Health Savings and Flexible Spending Accounts, Life Insurance, Paid Time Off, Paid Parental Leave, Tuition Assistance, Bonus Opportunity (based on Company and Individual Performance). Also "Total Rewards Benefits Package: 401K and a competitive starting salary." Also "Paid training through the award-winning and industry-leading University of Farmers." Also "Flexibility and independence to work outside the confines of a desk job." Also "Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership." - Pay: The posting includes hourly wage, potential overtime, compensation may be adjusted upward based on experience, skills, qualifications. Also state-specific salary ranges: CA Only: $27.73 - $47.07, CO & ME: $26.00 - $40.67, HI/IL/MN/VT Only: $26.00 - $43.58, MA Only: $26.00 - $43.58, o MD & VA: $26.00 - $43.58, DC/NJ/NY/OH Only: $26.00 - $47.07, Albany County, NY/Cleveland, OH: $27.73 - $40.67, WA Only: $26.00 - $49.52. Also Bonus Opportunity. Also "This position offers an hourly wage with potential overtime opportunities based on business needs and claim volume." Also "While this is not a CAT-specific role, selected candidates will be expected to participate in 1-3 CAT deployments annually, with the opportunity to earn additional hourly compensation and overtime pay during deployment assignments." Also "Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days." Also "Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year. Earn additional hourly pay and overtime during deployment assignments." Thus Pay section can include hourly wage, overtime, CAT deployment extra pay, salary ranges. - Schedule: maybe mention remote? Actually "Workplace: Remote ( ) - This is a field role requiring travel to and from policy holder homes." Also "Required job duties are performed in the field and an in-home office environment." Also "Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days." Also "While this is not a CAT-specific role, selected candidates will be expected to participate in 1-3 CAT deployments annually." So schedule could be field work, travel, remote/home office, CAT deployments. We need to avoid filler like "commensurate with experience" etc. But we can include actual salary ranges. The phrase "competitive salary commensurate with experience, qualifications and location." is filler; we should not include that as it's vague. But we have specific ranges, so we can include those. We must not create Pay/Schedule/Benefits sections unless posting actually states them. It does state them. Now we need to output HTML fragment with headings

    for each section. We must not repeat job title as heading. Not include Job ID. We must use
    • for any list of duties/requirements/benefits, and

      for prose. We need to preserve all substantive information; do not invent or summarize away detail. We need to remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. Thus we need to strip out the EEO paragraphs, legal notices, application deadline, etc. Let's extract substantive content piece by piece. Opening paragraph about Farmers: keep. Workplace/Location: "Workplace: Remote ( ) - This is a field role requiring travel to and from policy holder homes. The territory covers the Western Massachusetts Territory: Springfield, Northampton, Amherst, Deerfield, Greenfield, etc.. To be considered for this opportunity, candidates must reside in the hiring territory." This is location/territory. Could be part of About the role or a separate section? Not required but we could include under About the role or maybe under Requirements (must reside in territory). We'll keep as a paragraph under About the role maybe. Compensation/hourly wage: "This position offers an hourly wage with potential overtime opportunities based on business needs and claim volume. Compensation may be adjusted upward based on relevant experience, skills, and qualifications. While this is not a CAT-specific role, selected candidates will be expected to participate in 1-3 CAT deployments annually, with the opportunity to earn additional hourly compensation and overtime pay during deployment assignments." Also later: "Employees assigned to the Catastrophe team will be required to travel away from their residence for a specified period of time, usually consisting of 23 days. Although this is not a CAT-specific role, hires will be expected to commit to 1–3 CAT deployments per year. Earn additional hourly pay and overtime during deployment assignments." We can combine. A Day in the Life of a Field Adjuster: list of duties. If You Have The Following: list. Physical Actions & Environment: list. Experience Requirements: sentence. Special Skill Requirement: list. If you are looking for the following in your next career: Paid training through the award-winning and industry-leading University of Farmers. Flexibility and independence to work outside the confines of a desk job. Total Rewards Benefits Package: 401K and a competitive starting salary. Rapid growth potential and management opportunities for success-oriented people through education, mentorship programs, and inspirational leadership at a company

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