Sr. Factory Quality Manager
Location: Houston
Department: DEPTEC
The Opportunity
The Senior Quality Manager, Factory Operations is responsible for leading daily quality assurance and quality control operations within a large and complex manufacturing facility. This position directs a large Quality organization that may include Quality Supervisors, Quality Engineers, Team Leads, Quality Technicians, Quality Specialists, Inspectors, and Document Control personnel. The Senior Quality Manager maintains a strong and visible presence on the production floor, ensuring Quality personnel are effectively deployed, supported, developed, and aligned with factory priorities. The role is responsible for the performance of incoming, in‑process, final, testing, documentation, nonconformance, corrective‑action, and product‑release activities across production areas, shifts, and product lines. It partners closely with Operations and other factory functions to achieve safety, quality, delivery, cost, and customer commitments while ensuring quality requirements are not compromised.
Responsibilities
- Daily Factory Operations and Production‑Floor Leadership: Maintain an active presence on the production floor, support Quality personnel, remove barriers, and ensure timely resolution of manufacturing‑quality issues; participate in daily factory operating meetings, production reviews, and escalation meetings; establish a structured daily operating rhythm for the Quality organization; ensure adequate Quality coverage across inspection and release activities; monitor production flow and proactively resolve quality‑related bottlenecks; ensure Quality personnel respond promptly while maintaining independence in acceptance decisions; escalate unresolved risks; provide direct leadership during significant factory‑quality incidents.
- Factory Quality Assurance and Quality Control: Direct incoming, in‑process, final, and ready‑to‑ship inspection and testing for mechanical and electrical components, equipment, systems, and assemblies; ensure conformance to drawings, specifications, BOMs, work instructions, inspection plans, control plans, acceptance criteria, and customer requirements; develop and maintain quality gates, checklists, hold points, witness points, inspection criteria, and product‑release requirements; oversee mechanical inspection and testing (dimensional checks, fit‑up, alignment, torque verification, welding, pressure/leak testing, functional testing); oversee electrical inspection and testing (wiring, labeling, termination, continuity, insulation resistance, grounding, functional testing).
- Nonconformance and Corrective Action Management: Oversee factory nonconformance, containment, segregation, disposition, deviation, corrective‑action, and closure processes; control nonconforming material and product; lead or sponsor investigations of significant defects, repeat issues, test failures, customer escapes, or field‑reported problems; ensure investigations address cause, root cause, contributing factors, and escape point; review corrective‑action plans and require further investigation when needed; monitor NCR aging, repeat defects, rework, scrap, test failures, customer escapes, and corrective‑action effectiveness; incorporate lessons learned into inspection plans, work instructions, training, and production processes; communicate significant quality risks and corrective‑action status to Operations and senior leadership.
- Process Control, Improvement, and Compliance: Analyze quality data (inspection findings, first‑pass quality, NCRs, rework, scrap, test failures, audit findings, field feedback) to identify recurring issues and improvement priorities; support qualification and validation of new products, processes, equipment, tooling, inspection methods, tests, design changes, and supplier changes; ensure compliance with the company QMS, ISO 9001, customer requirements, approved specifications, and applicable standards; support internal, customer, registrar, and third‑party