Sr. Manager, Manufacturing Quality

About the role

Symbotic is an automation technology leader reimagining the supply chain with its end-to-end, AI-powered robotic and software platform. The Senior Manager, Manufacturing Quality oversees the manufacture of products, reviews production reports, assists in long-range operating goals, expands efforts, implements new and advanced technology, organizes departmental management structure and teams, delivers progress and production reports, creates and executes qualification, approval, audit, and compliance processes, creates a Supplier Corrective Action Request (SCAR) execution process, ensures closure to supplier non-conformances, generates and monitors supplier scorecards, defines opportunities for policy, process, and quality risk elimination activities, collaborates across Supply Chain, Operations Engineering, and Manufacturing teams to identify quality strategies, gaps, and procedures, and develops and implements supplier quality tools and processes.

Responsibilities

• Oversees the manufacture of products, ensuring production, performance, and quality standards are consistently met.
• Reviews production reports to ensure safety, quality, financial, and delivery goals and standards are met.
• Aids the Strategic Leadership Team (SLT) with long-range operating goals, expansion efforts, and implementation of new and advanced technology.
• Identifies and shares training opportunities for staff to build and improve skills.
• Organizes departmental management structure and teams for optimal, efficient operations.
• Delivers progress and production reports to executive team members as requested.
• Create and execute an effective qualification, approval, audit, and compliance process for global suppliers.
• Create an effective Supplier Corrective Action Request (SCAR) execution process, through root cause analysis, containment, corrective, and preventative measures.
• Ensure closure to supplier non-conformances by issuing Non-Conforming Material Returns (NCMR) and Deviation Notifications.
• Assess and perform on-site supplier audits as required.
• Generate and monitor monthly supplier scorecards and drive supplier performance improvement actions as required.
• Define opportunities for policy, process, and quality risk elimination activities across supply chain.
• Deep collaboration across Supply Chain, Operations Engineering, and Manufacturing teams to identify quality strategies, gaps, and procedures to satisfy manufacturing requirements.
• Ensure development, training, and implementation of supplier quality tools and processes for all quality engineering team members, internal stakeholders, and suppliers.

Requirements

• Bachelor’s degree in engineering or related discipline required.
• Minimum of 10 years of Program Management and Manufacturing experience within a regulated manufacturing industry required.
• Minimum of 5 years of direct management experience required.
• Knowledge of industry quality systems.
• Highly analytical, with a clear, logical understanding of problem-solving including Root Cause, Corrective Action, Countermeasures, Problem Solving Plans, and Action Plan development and execution.
• Excellent communication and negotiation skills with the ability to influence others; especially driving corrective action with large global suppliers.
• Ability to work within a complex environment with cross-functional teams across different geographies.
• Knowledge of Six Sigma, Lean (Green Belt), or Black Belt.