Sr ERP Business Operations Specialist

About the role

The Pennsylvania Treasury Department’s Bureau of Information Technology is seeking a Senior ERP Business Operations Specialist to support key business operations in the Human Capital Management (HCM) system. The role ensures stable system operations, leads enhancements, maintains regulatory compliance, and drives continuous improvement aligned with business strategy.

Responsibilities

• Serve as the subject‑matter expert for the HCM ecosystem, partnering with business stakeholders to maintain stable operations, lead enhancements, ensure regulatory compliance, and drive continuous improvement.
• Review and redesign business processes, adjust PeopleSoft HCM settings, and support HR and payroll teams.
• Lead configuration, testing, and assistance for Core HR, Workforce Management, Payroll, Compensation, and Absence modules.
• Prepare functional specifications, build testing plans, and verify that system changes work correctly.
• Resolve software issues and identify ways to streamline HR and payroll operations.
• Translate business policies into system rules, ensure compliance, and explain system behavior in clear terms.

Requirements

• Minimum Experience and Training Requirements:
  • Four years of experience in business process redesign, enterprise software configuration, and technical support in an ERP environment (preferably PeopleSoft HCM) with an associate’s degree in an information‑technology field; or
  • Two years of information‑technology experience in business process redesign, enterprise software configuration, and technical support in an ERP environment with a bachelor’s degree in an information‑technology field; or
  • An equivalent combination of experience and training.
• Additional Requirements:
  • Proficiency with Microsoft Office tools.
  • Hands‑on experience with PeopleSoft HCM or a similar enterprise HR/payroll system.
  • Experience leading or participating in business process redesign projects in an ERP environment.
  • Ability to perform essential job functions.
• Preferred Qualifications (not required):
  • Excellent verbal and written communication and analytical skills.
  • Experience working closely with Human Resources business teams to support operational needs.
  • Ability to work independently and manage complex projects with minimal supervision.
• Legal Requirements: A conditional offer of employment will require submission of criminal history reports.

Schedule

Full‑time employment. Work hours are 8:00 AM to 4:30 PM, Monday – Friday, with a 60‑minute lunch break. Telework may be available full‑time, provided the employee has a securely configured high‑speed internet connection and works from an approved location within Pennsylvania. Telework eligibility is subject to change.