Sr. Epic Client Systems Admin
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. We must include only sections that have real specific content.
We need to parse the posting.
First, there is a line: "Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account." That's application instruction, should be removed.
"Exemption Status Exempt Hiring Range $91,644.80 - $164,944.00 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations."
That's Pay info. So we need a Pay section with that content.
"Schedule Details Monday through Friday Scheduled Hours 8AM - 4:30PM Shift 1 - Day Shift, 8 Hours (United States of America) Hours 40 Cost Center 99940 - 5980 IS Enterprise Solution Architecture This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process."
Schedule info: Monday-Friday 8AM-4:30PM, 8 hour day shift, 40 hours. Also mention signing bonus maybe under Benefits? Could be Benefits.
"Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day."
That's About the role / company description.
"The Senior Epic Client System Administrator supports, configures, and maintains Epic Client Systems to ensure reliable access to Epic applications across clinical and operational environments."
That's a summary of role.
"I. Major Responsibilities Install, configure, and maintain Epic components including Hyperspace, Interconnect, EPS, Web BLOB, MyChart, CareLink, Rover, Haiku.Support daily operations of Epic client systems and web/service servers.Troubleshoot system issues, performance problems, and integration failures.Participate in cloud migration tasks including endpoint updates, IRIS reinstall support, Kuiper and System Pulse operations.Collaborate with technical leads, application teams, and infrastructure teams.Acts as a technical leader and mentor to up and coming team members.Ability to effectively articulate recommended solutions to project teams, management, and executive leadership.Takes lead on large projects, initiatives, and complex changes."
That's Responsibilities.
"License/Certification/Education II. Position Qualifications Required Bachelor’s degree or equivalent experience. Experience/Skills Required: 6+ years in Healthcare IT in an Epic Client Systems role.Technical expertise in Windows Server, Epic client distribution tools, and web/service servers.Strong analytical troubleshooting and problem‑solving skills.Effective communication and collaboration with clinical and technical teams.Ability to document procedures, configurations, and operational playbooks.Adaptability in fast‑paced healthcare and cloud‑migration environments.Advanced troubleshooting skills for Epic client systems and Windows Server environments.Proficiency with scripting (PowerShell) for automation and system management.Strong understanding of Azure, virtual infrastructure, and cloud‑hosted workflows.Ability to manage client distribution tools and web/service server architecture.Experience supporting clinical and operational teams in a healthcare environment.Strong documentation skills for technical procedures and operational workflows.Ability to work in fast‑paced, rapidly evolving technical environments. Preferred Experience with Citrix, Azure, Imprivata, Layer 2/3 networking.Epic Certifications: Hyperspace Deployment Administration (Client Access to Hyperspace) and Web and Service Server Administration, including Hyperspace Web, MyChart, Interconnect, and Web BLOB/Business Continuity Access (BCA)/Epic Print Service (EPS). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date.Microsoft Certifications: Microsoft 365 Administrator (MS-102), Azure Administrator Associate (AZ-104), Microsoft Endpoint Administrator (MD-102), and Microsoft Windows Server Hybrid Administrator Associate (AZ-800/AZ-801). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date. Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements."
That's Qualifications/Requirements/Skills. We need to decide sections: maybe "Qualifications" for education/experience, "Skills" for technical skills, "Preferred Qualifications" maybe not needed. But we can combine.
We also have EEO boilerplate etc which should be removed.
We also have "All qualified applicants will receive consideration for employment without regard to..." etc. That's boilerplate, remove.
We also have "Our six Standards of Respect..." maybe could be considered Benefits? It's about culture, but not explicit benefits. Probably not include as Benefits unless specific benefits like health insurance etc. Not present. So we may omit Benefits section.
We have signing bonus mention: "This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." That's a benefit (signing bonus). Could be included under Benefits.
We have Pay section already.
Schedule section.
Thus sections: About the role (maybe "About the role" or "Overview"), Responsibilities, Qualifications, Skills, Benefits, Pay, Schedule.
We need to avoid repeating job title as heading. Not needed.
We need to use for each section heading. Use - for any list of duties/requirements/benefits. Use
for prose.
We need to preserve all substantive information, not invent or summarize away detail. Must not include filler like "commensurate with experience". We have none.
We need to remove duplicated lines.
Let's extract content.
About the role / company description:
"Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day."
Also the role summary: "The Senior Epic Client System Administrator supports, configures, and maintains Epic Client Systems to ensure reliable access to Epic applications across clinical and operational environments."
We could combine into About the role.
Responsibilities: list items.
Let's parse responsibilities sentences:
- Install, configure, and maintain Epic components including Hyperspace, Interconnect, EPS, Web BLOB, MyChart, CareLink, Rover, Haiku.
- Support daily operations of Epic client systems and web/service servers.
- Troubleshoot system issues, performance problems, and integration failures.
- Participate in cloud migration tasks including endpoint updates, IRIS reinstall support, Kuiper and System Pulse operations.
- Collaborate with technical leads, application teams, and infrastructure teams.
- Acts as a technical leader and mentor to up and coming team members.
- Ability to effectively articulate recommended solutions to project teams, management, and executive leadership.
- Takes lead on large projects, initiatives, and complex changes.
Note some are phrased as abilities; but we keep as responsibilities.
We'll make
- for each.
Qualifications: Required Bachelor’s degree or equivalent experience. Experience/Skills Required: 6+ years in Healthcare IT in an Epic Client Systems role.
We could separate Qualifications (education/experience) and Skills (technical). But we can combine.
Better: Qualifications section includes education and experience. Skills section includes technical expertise etc.
Let's extract Qualifications:
- Bachelor’s degree or equivalent experience.
- 6+ years in Healthcare IT in an Epic Client Systems role.
That's it.
Skills: list many.
- Technical expertise in Windows Server, Epic client distribution tools, and web/service servers.
- Strong analytical troubleshooting and problem‑solving skills.
- Effective communication and collaboration with clinical and technical teams.
- Ability to document procedures, configurations, and operational playbooks.
- Adaptability in fast‑paced healthcare and cloud‑migration environments.
- Advanced troubleshooting skills for Epic client systems and Windows Server environments.
- Proficiency with scripting (PowerShell) for automation and system management.
- Strong understanding of Azure, virtual infrastructure, and cloud‑hosted workflows.
- Ability to manage client distribution tools and web/service server architecture.
- Experience supporting clinical and operational teams in a healthcare environment.
- Strong documentation skills for technical procedures and operational workflows.
- Ability to work in fast‑paced, rapidly evolving technical environments.
Preferred Experience with Citrix, Azure, Imprivata, Layer 2/3 networking.
Epic Certifications: Hyperspace Deployment Administration (Client Access to Hyperspace) and Web and Service Server Administration, including Hyperspace Web, MyChart, Interconnect, and Web BLOB/Business Continuity Access (BCA)/Epic Print Service (EPS). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date.
Microsoft Certifications: Microsoft 365 Administrator (MS-102), Azure Administrator Associate (AZ-104), Microsoft Endpoint Administrator (MD-102), and Microsoft Windows Server Hybrid Administrator Associate (AZ-800/AZ-801). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
We could include preferred and certifications under Skills or Qualifications. Probably under Skills.
Benefits: signing bonus maybe. Also maybe mention "This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." That's it.
Pay: "Exemption Status Exempt Hiring Range $91,644.80 - $164,944.00 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations."
Schedule: "Schedule Details Monday through Friday Scheduled Hours 8AM - 4:30PM Shift 1 - Day Shift, 8 Hours (United States of America) Hours 40 Cost Center 99940 - 5980 IS Enterprise Solution Architecture"
We could present schedule as prose.
Now produce HTML.
We must not include any markdown fences. Just raw HTML.
Let's craft.
About the role
Everyone is a caregiver at UMass Memorial Health – regardless of title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where you can build the career you deserve. With more than 20,000 employees working together as one health system, we pursue healing for patients, community and each other every day. The Senior Epic Client System Administrator supports, configures, and maintains Epic Client Systems to ensure reliable access to Epic applications across clinical and operational environments.
Responsibilities
- Install, configure, and maintain Epic components
- for any list of duties/requirements/benefits. Use
for prose. We need to preserve all substantive information, not invent or summarize away detail. Must not include filler like "commensurate with experience". We have none. We need to remove duplicated lines. Let's extract content. About the role / company description: "Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day." Also the role summary: "The Senior Epic Client System Administrator supports, configures, and maintains Epic Client Systems to ensure reliable access to Epic applications across clinical and operational environments." We could combine into About the role. Responsibilities: list items. Let's parse responsibilities sentences: - Install, configure, and maintain Epic components including Hyperspace, Interconnect, EPS, Web BLOB, MyChart, CareLink, Rover, Haiku. - Support daily operations of Epic client systems and web/service servers. - Troubleshoot system issues, performance problems, and integration failures. - Participate in cloud migration tasks including endpoint updates, IRIS reinstall support, Kuiper and System Pulse operations. - Collaborate with technical leads, application teams, and infrastructure teams. - Acts as a technical leader and mentor to up and coming team members. - Ability to effectively articulate recommended solutions to project teams, management, and executive leadership. - Takes lead on large projects, initiatives, and complex changes. Note some are phrased as abilities; but we keep as responsibilities. We'll make
- for each.
Qualifications: Required Bachelor’s degree or equivalent experience. Experience/Skills Required: 6+ years in Healthcare IT in an Epic Client Systems role.
We could separate Qualifications (education/experience) and Skills (technical). But we can combine.
Better: Qualifications section includes education and experience. Skills section includes technical expertise etc.
Let's extract Qualifications:
- Bachelor’s degree or equivalent experience.
- 6+ years in Healthcare IT in an Epic Client Systems role.
That's it.
Skills: list many.
- Technical expertise in Windows Server, Epic client distribution tools, and web/service servers.
- Strong analytical troubleshooting and problem‑solving skills.
- Effective communication and collaboration with clinical and technical teams.
- Ability to document procedures, configurations, and operational playbooks.
- Adaptability in fast‑paced healthcare and cloud‑migration environments.
- Advanced troubleshooting skills for Epic client systems and Windows Server environments.
- Proficiency with scripting (PowerShell) for automation and system management.
- Strong understanding of Azure, virtual infrastructure, and cloud‑hosted workflows.
- Ability to manage client distribution tools and web/service server architecture.
- Experience supporting clinical and operational teams in a healthcare environment.
- Strong documentation skills for technical procedures and operational workflows.
- Ability to work in fast‑paced, rapidly evolving technical environments.
Preferred Experience with Citrix, Azure, Imprivata, Layer 2/3 networking.
Epic Certifications: Hyperspace Deployment Administration (Client Access to Hyperspace) and Web and Service Server Administration, including Hyperspace Web, MyChart, Interconnect, and Web BLOB/Business Continuity Access (BCA)/Epic Print Service (EPS). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date.
Microsoft Certifications: Microsoft 365 Administrator (MS-102), Azure Administrator Associate (AZ-104), Microsoft Endpoint Administrator (MD-102), and Microsoft Windows Server Hybrid Administrator Associate (AZ-800/AZ-801). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
We could include preferred and certifications under Skills or Qualifications. Probably under Skills.
Benefits: signing bonus maybe. Also maybe mention "This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." That's it.
Pay: "Exemption Status Exempt Hiring Range $91,644.80 - $164,944.00 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations."
Schedule: "Schedule Details Monday through Friday Scheduled Hours 8AM - 4:30PM Shift 1 - Day Shift, 8 Hours (United States of America) Hours 40 Cost Center 99940 - 5980 IS Enterprise Solution Architecture"
We could present schedule as prose.
Now produce HTML.
We must not include any markdown fences. Just raw HTML.
Let's craft.
About the role
Everyone is a caregiver at UMass Memorial Health – regardless of title or responsibilities. Exceptional patient care, academic excellence and leading‑edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where you can build the career you deserve. With more than 20,000 employees working together as one health system, we pursue healing for patients, community and each other every day. The Senior Epic Client System Administrator supports, configures, and maintains Epic Client Systems to ensure reliable access to Epic applications across clinical and operational environments.
Responsibilities
- Install, configure, and maintain Epic components
- for each.
Qualifications: Required Bachelor’s degree or equivalent experience. Experience/Skills Required: 6+ years in Healthcare IT in an Epic Client Systems role.
We could separate Qualifications (education/experience) and Skills (technical). But we can combine.
Better: Qualifications section includes education and experience. Skills section includes technical expertise etc.
Let's extract Qualifications:
- Bachelor’s degree or equivalent experience.
- 6+ years in Healthcare IT in an Epic Client Systems role.
That's it.
Skills: list many.
- Technical expertise in Windows Server, Epic client distribution tools, and web/service servers.
- Strong analytical troubleshooting and problem‑solving skills.
- Effective communication and collaboration with clinical and technical teams.
- Ability to document procedures, configurations, and operational playbooks.
- Adaptability in fast‑paced healthcare and cloud‑migration environments.
- Advanced troubleshooting skills for Epic client systems and Windows Server environments.
- Proficiency with scripting (PowerShell) for automation and system management.
- Strong understanding of Azure, virtual infrastructure, and cloud‑hosted workflows.
- Ability to manage client distribution tools and web/service server architecture.
- Experience supporting clinical and operational teams in a healthcare environment.
- Strong documentation skills for technical procedures and operational workflows.
- Ability to work in fast‑paced, rapidly evolving technical environments.
Preferred Experience with Citrix, Azure, Imprivata, Layer 2/3 networking.
Epic Certifications: Hyperspace Deployment Administration (Client Access to Hyperspace) and Web and Service Server Administration, including Hyperspace Web, MyChart, Interconnect, and Web BLOB/Business Continuity Access (BCA)/Epic Print Service (EPS). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date.
Microsoft Certifications: Microsoft 365 Administrator (MS-102), Azure Administrator Associate (AZ-104), Microsoft Endpoint Administrator (MD-102), and Microsoft Windows Server Hybrid Administrator Associate (AZ-800/AZ-801). Candidates who do not possess these certifications at the time of hire must obtain them within 12 months of their start date.
Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.
We could include preferred and certifications under Skills or Qualifications. Probably under Skills.
Benefits: signing bonus maybe. Also maybe mention "This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process." That's it.
Pay: "Exemption Status Exempt Hiring Range $91,644.80 - $164,944.00 (based on a full time schedule of 40 hours per week). Please note that the final offer will vary based on scheduled hours. Compensation for part-time or reduced schedules will be prorated based on scheduled weekly hours, experience, skills, qualifications, and internal equity considerations."
Schedule: "Schedule Details Monday through Friday Scheduled Hours 8AM - 4:30PM Shift 1 - Day Shift, 8 Hours (United States of America) Hours 40 Cost Center 99940 - 5980 IS Enterprise Solution Architecture"
We could present schedule as prose.
Now produce HTML.
We must not include any markdown fences. Just raw HTML.
Let's craft.