Sr. Employee Experience & Engagement Program Manager
BlackLine · Pleasanton, CA · 2 wk ago
HybridInformation Technology$160k/yrFull-time
Work, Play and Grow at BlackLine!
Make Your Mark: We are seeking a strategic and creative people leader to join our team as a Senior Employee Experience & Engagement Program Manager.
Lead Internal Employer Brand Strategy
- Design and execute a comprehensive internal employer brand strategy that brings BlackLine’s employee value proposition (EVP) to life, partnering closely with Marketing on external employer brand strategy to ensure our lived employee experience is consistent with the brand we share with the world.
Drive "Life at BlackLine" Content & Storytelling
- Lead the production of authentic, employee-centered content (stories, videos, social posts, internal campaigns) that showcases our culture, values, and people across internal and external channels in partnership with the external employer brand team.
Activate Global Awareness Moments
- Conceptualize and deliver programmatic experiences for global moments such as World Mental Health Day, ensuring meaningful participation, executive sponsorship, and measurable cultural impact.
Own Employee Listening & Insights
- Manage employee engagement surveys, pulse listening, and qualitative feedback channels through platforms such as Glint and Peakon; translate insights into action plans that improve the employee experience and inform leadership decisions.
Lead the Engagement Platform Transition
- Partner with People Analytics and IT to lead BlackLine's transition from Glint to Peakon, ensuring continuity of listening data, manager enablement, and a seamless employee experience.
Partner Cross-Functionally
- Collaborate closely with Talent Acquisition, Internal Communications, DEIB, Marketing, and HRBPs to ensure a cohesive employee experience and consistent internal-to-external brand narrative.
Serve as a Trusted Advisor
- Serve as a trusted advisor to senior leaders on engagement strategy, cultural health, and employee sentiment, translating data into business-relevant recommendations.
Measure What Matters
- Establish KPIs and dashboards to measure program effectiveness, engagement health, and ROI; report progress and insights to the executive team.
Own the Engagement Program Portfolio
- Own the engagement program portfolio end-to-end, including vendor relationships, budget management, and project execution across a global, distributed workforce.