Jobs · Information Technology · Washington

Employee Experience Program Manager

Axon · Seattle, WA · 4 days ago
On-siteInformation Technology$90k–$144k/yrFull-time

Your Impact

The Employee Experience Program Manager will play a key role in shaping and delivering a high-quality onboarding and employee experience at Axon. This role is focused on ensuring seamless execution of our New Hire Orientation (NHO) programs—particularly in Seattle—while supporting broader onboarding and L&D coordination efforts across the business.

What You’ll Do

  • Own and execute New Hire Orientation (NHO) in Seattle, ensuring a seamless and engaging onboarding experience
  • Serve as a primary point of contact for onboarding, supporting new hires and stakeholders throughout the onboarding process
  • Manage the L&D inbox, triaging requests and ensuring timely, high-quality responses
  • Coverage of vendor partnerships (e.g., Insights Discovery, Predictive Index), including scheduling, logistics, and communication
  • Coordinate and oversee broader onboarding operations, ensuring processes are organized, scalable, and consistently executed
  • Partner cross-functionally with HRBPs, Recruiting, IT, and Workplace teams to deliver a cohesive onboarding experience
  • Identify opportunities to improve onboarding and employee experience processes, driving efficiency and consistency
  • Support additional employee experience or L&D initiatives as needed

What You Bring

  • 2+ years of experience in program coordination, onboarding, employee experience, or similar operational roles
  • Strong organizational and project management skills, with the ability to manage multiple priorities simultaneously
  • Experience working cross-functionally in a fast-paced environment
  • Comfort managing logistics, vendors, and high-volume requests (e.g., inbox management)
  • Detail-oriented with a strong sense of ownership and follow-through
  • Ability to troubleshoot and problem-solve in real time
  • Strong written and verbal communication skills
  • A proactive, self-starter mindset with the ability to operate independently

Work Location

This role is based out of our Seattle Office and follows a hybrid schedule. We rely on in-person collaboration and ask that team members work onsite Tuesdays through Fridays, with the flexibility to work remotely on Mondays, unless there is an approved workplace accommodation. We believe that connection fuels innovation, and our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.

Benefits that Benefit You

  • Competitive salary and 401k with employer match
  • Discretionary paid time off
  • Paid parental leave for all
  • Medical, Dental, Vision plans
  • Fitness Programs
  • Emotional & Mental Wellness support
  • Learning & Development programs
  • Employee Resource Groups (ERGs)
  • And yes, we have snacks in our offices

Base Pay Range

$89,786 - $143,658 USD

Important Notes

The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.

Some roles may also require legal eligibility to work in a firearms environment.

We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at axongreenhousesupport@axon.com or via our Axon Privacy Web Form. For more information, please see the Your California Privacy Rights section of our Applicant and Candidate Privacy Notice.

Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.

We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email recruitingops@axon.com. Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.

Phishing alert: Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process. All legitimate job openings are listed on our official careers page at https://www.axon.com/careers. If you receive a suspicious offer or outreach from an email address that is not @axon.com, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to recruitingops@axon.com.

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