Sr. Director, Technology Product Management and UX
Veracyte, Inc. · South San Francisco, CA · 1 mo ago
HybridInformation Technology$246k–$285k/yrFull-time
Position
The Senior Director, Technology Product Management and UX role is available at Veracyte, a pioneering company dedicated to transforming cancer care globally.
Responsibilities
- Lead the combined Technical Product Management and UX organization.
- Build, coach, and retain a high-performing Product and UX team; define roles, career paths, hiring plans, and development expectations.
- Define and own the multi-quarter product strategy, business case, and roadmap for Veracyte’s core technology platforms.
- Align product planning to enterprise needs, ensuring shared technology capabilities support multiple clinical product launches and business growth.
- Establish processes that turn strategy and discovery into clear product requirements for agile development, including PRDs, epics, user stories, and design mocks.
- Lead agile product delivery across the portfolio, including outcome-based planning, backlog management, dependency alignment, and iterative delivery informed by data.
- Lead and scale UX design and research, including discovery, journey mapping, information architecture, prototyping, usability testing, and accessibility.
- Partner with laboratory leaders and technical teams to align experiences with lab workflows, specimen lifecycle, and results systems.
- Advance scientific discovery by designing AI-native data systems and products that support bioinformatics, data science, and clinical development.
- Champion quality by design in a regulated environment, partnering with Quality/Regulatory, Security, and Privacy to ensure risk-based, audit-ready delivery.
- Engage stakeholders early, foster healthy debate, and align teams on decisions that best serve Veracyte and its customers.
- Foster an inclusive, high-trust culture that values difference, respect, kindness, and accountability.
- Pursue excellence with urgency, balancing quality, responsible use of resources, and enjoyment in the work.
- Collaborate effectively across locations and time zones, especially with teams in San Diego and San Francisco.
Qualifications
- 12+ years in product leadership or digital product management, owning strategy, roadmap, and measurable outcomes for customer-facing products.
- 8+ years of people leadership, including managing managers and leading multidisciplinary Product and UX teams.
- Experience defining technology roadmaps and translating them into executable product requirements in an enterprise environment.
- Demonstrated success leading agile product delivery and partnering with engineering to ship iteratively and improve outcomes.
- Experience translating complex operational workflows and data into intuitive user experiences, including lab workflows and results systems.
- Experience delivering products in a regulated medical environment, with knowledge of quality systems, validation, documentation, and risk management.
- Strong cross-functional leadership, with success partnering across Software Development, PMO, IT, Commercial, and Marketing.
- Excellent communication skills, with the ability to simplify complex technical and clinical concepts and build trust across teams.
- A leadership style grounded in empathy, integrity, ownership, and a high bar for product quality and clinical outcomes.
Preferred Qualifications
- Experience delivering integrated experiences across patient and provider portals, EHRs (e.g., Epic), AWS, and Salesforce.
- Familiarity with laboratory information systems, integrations, specimen tracking, and results reporting at scale.
- Strong UX leadership, including building research programs, design systems, and coaching senior designers and researchers.
- Experience designing AI-native data platforms for bioinformatics and data science, including multimodal datasets and governance requirements.
- Experience modernizing legacy platforms or migrating complex workflows while maintaining continuity and data integrity.
- Experience partnering with Quality/Regulatory, Security, Privacy, and IT teams to embed compliance into delivery.
- Ability to define product analytics and experimentation practices appropriate for regulated environments.