Sr Director, Digital Product Management
About the role
withcontent. - Responsibilities: The bullet list after "What you’ll do:" includes many items. We'll put
Responsibilities
with- each.
- Requirements: The bullet list after "What you’ll need:" includes experience, etc. We'll put
Requirements
with- .
- Qualifications: Might be overlapping with Requirements; but we can treat "What you’ll need:" as Requirements. Could also have Qualifications separate if there is distinct content like education etc. Not present. So we may skip Qualifications.
- Skills: Could extract specific skills: AI GTM, Salesforce, Power BI, Tableau, etc. Might be part of Requirements. But we can create a Skills section if there is distinct list. The posting includes "Knowledge and experience with AI GTM and tools.", "Knowledge of Sales processes, Customer 360, CRM systems (e.g., Salesforce), and sales performance metrics.", "Experience with data visualization tools such as Power BI, Tableau or similar platforms.", "Experience with Salesforce Reports, Dashboards, and CRM Analytics is preferred." These could be Skills. We'll create a Skills section with those items.
- Benefits: The paragraph after "What do we offer?" includes benefits: world-class benefits, competitive compensation, hybrid work, flexible, PTO, 401k match up to $7,200, opportunity to purchase company stock at a discount, etc. Also mentions bonus plan, sales incentive plan. We'll create Benefits section with those items.
- Pay: The posting includes "A reasonable estimate of the base salary range for this role is 136,000 USD - 189,000 USD." Also mentions bonus etc. We'll create Pay section with that.
- Schedule: Not explicitly mentioned besides hybrid work environment. It says "In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues..." That's schedule info. So we can create Schedule section with hybrid work flexibility.
We must not include sections with filler like "commensurate with experience". Not present.
We must not repeat job title. Not include Job ID etc.
We must output only HTML fragment, no markdown fences.
Let's craft.
Structure:
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- . Now Requirements list from "What you’ll need:" bullet points: - 12+ years of experience with mix across sales, business operations, technology or analytics; ideally 2+ years of sales experience and/or experience supporting business processes related to Sales & Service - Team leadership experience, ideally managing teams of software product-service owners - Knowledge and experience with AI GTM and tools. - Strong time management skills to prioritize the most critical activities, ensuring that high-impact tasks are completed efficiently. - Strong ability to collaborate with and influence all team NCVI partners leading efforts to drive partnerships, resolve problems, clarify and interpret complex information, and drive consensus. - Knowledge of Sales processes, Customer 360, CRM systems (e.g., Salesforce), and sales performance metrics. - Excellent problem-solving skills, with the ability to translate complex data into actionable insights. - Strong communication and presentation skills, with the ability to convey data findings to both technical and non-technical audiences. - Experience with data visualization tools such as Power BI, Tableau or similar platforms. - Experience with Salesforce Reports, Dashboards, and CRM Analytics is preferred. We'll put each as
- . Now Skills section: Could extract specific skills: AI GTM and tools, Sales processes, Customer 360, CRM (Salesforce), sales performance metrics, data visualization (Power BI, Tableau), Salesforce Reports, Dashboards, CRM Analytics, communication, presentation, problem-solving, time management, collaboration/influence, leadership. But many overlap with Requirements. To avoid duplication, we could still create Skills with those that are more skill-focused: AI GTM and tools, Sales processes, Customer 360, CRM systems (Salesforce), sales performance metrics, data visualization tools (Power BI, Tableau), Salesforce Reports, Dashboards, CRM Analytics, communication, presentation, problem-solving, time management, collaboration/influence. However that may duplicate. The instruction: "Prefer a few substantive sections over many thin ones." Might be okay to combine Skills into Requirements. But they asked to use sections for Skills if posting has real specific content. It does have specific skill mentions. We'll create Skills section with those skill items not already covered in Requirements? But we can still include them; duplication is not prohibited but might be considered thin. However we can keep both Requirements and Skills distinct: Requirements focus on experience and leadership; Skills focus on technical/tool skills. Let's define Skills: - Knowledge and experience with AI GTM and tools. - Knowledge of Sales processes, Customer 360, CRM systems (e.g., Salesforce), and sales performance metrics. - Experience with data visualization tools such as Power BI, Tableau or similar platforms. - Experience with Salesforce Reports, Dashboards, and CRM Analytics (preferred). - Strong communication and presentation skills. - Excellent problem-solving skills. - Strong time management skills. - Strong ability to collaborate with and influence team NCVI partners. That seems fine. Now Benefits: Extract from "What do we offer?" paragraph: - World-class benefits - Highly competitive compensation - Disproportionate rewards for top performers - Hybrid work environment with flexibility and support to thrive — working virtually when productive and getting together with colleagues in a vibrant community - Gartner believes in fair and equitable pay; base salary range estimate provided later (but that's Pay) - In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. - Talent acquisition team will provide specific opportunity on bonus or incentive programs. - Market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. We'll put each as
- . Pay: The base salary range estimate: "A reasonable estimate of the base salary range for this role is 136,000 USD - 189,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location." Also mention bonus etc but that's in Benefits. We'll put Pay paragraph with that. Schedule: Hybrid work environment description: "In our hybrid work
About the role
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Responsibilities
Requirements
Skills
Benefits
Pay
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Schedule
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Make sure to preserve all substantive info. Let's extract details precisely. About the role paragraph: Starting from "As an associate on the GSSO team, you'll be at the forefront..." Actually the "About this role:" section includes multiple sentences. Let's capture: "As an associate on the GSSO team, you'll be at the forefront of the ongoing transformation of Gartner's sales and services teams, which drive approximately $5.3B in Contract Value (CV). You will partner with business leaders across Gartner to support global sales and services teams comprised of nearly 9,000 associates who sell to and service every major function across the enterprise About this role: The Sr. Director, Product is part of the Global Sales & Services Technology (GSST) team in GSSO. The team is responsible for developing and executing the future vision and roadmap of a sales tool suite that empowers Sales & Services with intuitive tools and actionable insight to improve efficiency, enhance collaboration, and drive client retention and CV growth. This Digital Product Management team is at the center of sales technology processes and AI-led transformation of key seller activities, with an additional focus on account team collaboration. This role requires an understanding of the lifecycle of a tech focused product roadmap, leveraging data and emerging capabilities to identify opportunities for innovation to simplify our sales processes and enhance the seller experience. The ideal candidate will demonstrate strong problem-solving skills to translate business requirements into innovative tech, by building a compelling product vision, and driving that implementation with IT." We need to clean duplicate "About this role:" maybe. We'll just produce a concise paragraph summarizing. Let's craft:As an associate on the Global Sales & Services Operations (GSSO) team, you will be at the forefront of transforming Gartner's sales and services teams, which drive approximately $5.3 B in Contract Value (CV). You will partner with business leaders across Gartner to support global sales and services teams of nearly 9,000 associates serving every major enterprise function. In this Sr. Director, Product role on the Global Sales & Services Technology (GSST) team, you will develop and execute the vision and roadmap for a sales‑tool suite that empowers Sales & Services with intuitive tools and actionable insight to improve efficiency, enhance collaboration, drive client retention and CV growth. You will lead the Digital Product Management team at the center of sales‑technology processes and AI‑led transformation of key seller activities, focusing on account‑team collaboration, leveraging data and emerging capabilities to innovate, simplify sales processes, and enhance the seller experience.
That captures. Now Responsibilities list from "What you’ll do:" bullet points. Let's extract each line: - Take full ownership of the future roadmap, planning, development, and execution of products that support client facing activities for Sales & Service. - Partner closely with the technology team to improve the development lifecycle of products and ensure all business requirements are met for key initiatives (in partnership with Sales Process team) - Manage maintenance and enhancements of the current product platforms, while planning for and executing the future vision of these products. - Partner with Team NCVI to understand the processes, data, and systems supporting Sales, Services, BTI etc. with their clients/ prospects interactions. - Promote ways in which product development work can be prioritized to provide the greatest impact to customers, alignment with the strategy and positive financial results. - Lead opportunities to evolve technology, tools and content, leveraging deep customer insights, to simplify the user experience, improve account team collaboration and deliver high-quality products for our clients/prospects throughout their Client Journey. - Demonstrate understanding of innovative tools and technology products in the market, with an emphasis on the AI space, that will drive the form of the products and their ability to solve complex use cases. - Establish strong partnerships with business unit leaders (especially in our sales, service and research BUs), IT, and vendors for requirements and implementation exercises. - Lead the coordination across stakeholders to ensure the adoption and implementation of the specific products, in addition to standardized processes that will drive consistent best practices across our entire sales organization with technology enabling the adoption. - Effectively communicate and garner buy-in from senior leadership on plans and progress for core projects as well as be a trusted and influential voice in delivering strategic solutions that drive senior leadership decision making. - Serve as the subject-matter expert and representative for all owned products across the enterprise - Monitor key performance indicators (KPIs) and metrics to assess the product’s effectiveness, efficiency and business impact (ROI) We'll put each as