Sr. Director, Solution Ownership

Position Summary

Wellvana is building a new function to bring solutions to life for our partners. As our portfolio of vendor-delivered solutions grows, we need a senior operator who can take a solution and own it end-to-end: from finding and vetting the right vendor, through contracting and launch, to the ongoing management that makes it deliver for partners over time. This is a true owner's role. You will start by taking ownership of a subset of our current solutions and may have a hand across the broader portfolio as we ramp. Over time, the goal is a clearly assigned book of solutions that you own outright.

What You'll Own

• End-to-end solution ownership. Own an assigned portfolio of vended solutions across their full lifecycle, from sourcing through steady-state management, with ongoing management as the core of the work.
• Sourcing and evaluation. Identify and assess vendors against clear requirements: due diligence on references, financial viability, and security posture, and a defensible view of value.
• Contracting and setup. Partner with Legal, Finance, and IT to land the right terms, service levels, data governance, and pricing, and to make each solution monitorable once live.
• Deployment. Co-own partner go-live with Service Activation: build the implementation plan, define readiness and go-live criteria, and manage the launch to completion.
• Ongoing management. Serve as the primary owner for each solution once live: vendor relationship management, service-level and performance monitoring, issue resolution, scorecards, and renewal or sunset decisions.
• Standing up the function. Help create the processes, standard operating procedures, and tools that a new function needs, and help set the bar for how solution ownership works as the team grows.
• Cross-functional partnership. Work closely with Med Econ, Clinical Operations, Clinical Enablement, Service Activation, and Partner Success to move solutions from idea to live and to keep them performing.

Requirements

• 10+ years of relevant experience. Candidates with deeper, more senior experience will be considered at the Senior Director level.
• Deep experience in one of two areas, ideally both:
• Healthcare / value-based care, with a strong grasp of how solutions get delivered to providers and patients,
• Vendor management, including sourcing, contracting, deployment, and ongoing vendor and performance management.
• Ownership mindset. A track record of owning outcomes end-to-end with limited hand-offs, and the judgment to make good decisions with incomplete information.
• Comfort with ambiguity. You do your best work in undefined space, bring structure to it, and are energized rather than frustrated by building something new.
• Strong execution and project management. You can run a launch, hold vendors and timelines accountable, and keep multiple solutions moving at once.
• Clear, credible communication. You can work as a peer across clinical, financial, technical, and partner-facing teams, and bring the right people together to make decisions.

Nice to Have

• Direct experience in Medicare, MSSP, ACO, or other value-based care models.
• Procurement or contracting depth, including SLAs, data governance, and pricing structures.
• Analytical and business-case skills, including ROI modeling for solution decisions.
• Experience standing up a new function or team.