Sr. Director, Strategic Solution Advisors

About the role

The Sr. Director, Strategic Solution Advisors is responsible for defining, leading, and scaling the Solution Advisor (SA) function across Pricing Solutions. This role owns the enterprise SA capability across all Pricing Solutions offerings, including Out-of-Network, Open Access Pricing/In Network Contracting, and Network Solutions.

Responsibilities

• Own and define the Solution Advisor function across Pricing Solutions, including strategy, operating model, and execution priorities
• Establish and evolve the SA engagement framework, ensuring consistent deployment of resources against high-impact opportunities
• Lead and develop a team of Solution Advisors across multiple products and client segments
• Oversee and guide solution design for complex, multi-product, and high-value deals across Pricing Solutions
• Partner with Sales and Client Management leadership to shape deal strategy, validate feasibility, and align solutions with business capabilities
• Influence deal outcomes, win rates, and revenue performance through effective solutioning
• Identify and drive expansion opportunities within existing clients, including upsell and cross-sell initiatives
• Optimize client outcomes and revenue growth with Sales and Client Management leadership
• Provide strategic insights into client performance, utilization, and optimization opportunities
• Partner with executive leadership across Product, Sales, Client Management, Legal, Marketing, and Operations
• Align stakeholders on solution strategy, delivery expectations, and business outcomes
• Partner with Legal to support structuring, negotiation, and standardization of contracts for complex and non-standard deals
• Drive standardization of contracts and Statements of Work (SOWs) for core products and scalable solutions
• Establish governance to ensure consistency, reduce ambiguity, and minimize risk across deal execution
• Act as the business owner for solution integrity during implementation of complex and high-risk engagements
• Partner across internal stakeholders (Product, Ops, Tech) to ensure solutions are operationally viable and scalable
• Define and enforce engagement criteria for Solution Advisor involvement
• Drive standardization across solution design, documentation, and delivery alignment
• Accountable for ensuring clear ownership and accountability across the SA team and cross-functional partners

Requirements

12–15+ years of experience in healthcare, product strategy, solution design, client strategy, or related leadership roles

Proven experience leading complex solutioning or advisory functions across multi-product environments

Deep understanding of healthcare pricing, Out-of-Network solutions, NSA/IDR, and reimbursement models

Demonstrated ability to influence executive stakeholders and drive cross-functional alignment

Experience influencing and collaborating across key stakeholders across the organization; preferably within Sales and/or Client Management

Experience working closely with Legal on contract structuring, negotiation, and standardization

Strong strategic thinking, problem-solving, and decision-making capabilities

Exceptional executive communication and presentation skills