Sr. Director, SAP COE

Responsibilities

• Establish, lead, and continuously mature Nova Biomedical’s SAP Center of Excellence operating model.
• Develop and execute the SAP CoE strategy, charter, roadmap, service catalog, and performance objectives.
• Serve as the executive leader of the SAP CoE and primary advisor to senior leadership on SAP strategy, investments, risks, and opportunities.
• Chair governance forums, advisory councils, and change governance boards to ensure alignment with enterprise priorities.
• Define and enforce SAP governance standards, policies, and operating procedures across the organization.
• Own the long-term SAP platform strategy, ensuring alignment with Nova Biomedical’s business growth, operational excellence, and digital transformation objectives.
• Drive realization of business value from SAP investments through process optimization, automation, analytics, and AI-enabled capabilities.
• Promote fit-to-standard business processes and clean-core architecture principles.
• Define and monitor KPIs, OKRs, and value realization metrics that connect SAP initiatives to measurable business outcomes.
• Identify opportunities to simplify processes, reduce technical debt, and improve operational efficiency.
• Build and lead a high-performing SAP CoE organization comprised of functional, technical, integration, testing, and operational specialists.
• Develop organizational capabilities required to support Nova Biomedical’s long-term ERP roadmap.
• Foster a culture of accountability, continuous improvement, innovation, and knowledge sharing.
• Reduce key-person dependency through documentation, cross-training, succession planning, and operational maturity.
• Lead training, adoption, and change management programs to maximize business engagement and platform utilization.
• Define and govern SAP architecture standards, integration patterns, and extension strategies.
• Partner closely with Enterprise Architecture, Security, Data & AI, and business leaders to ensure cohesive platform design and technology decisions.
• Lead integration strategy across SAP and adjacent platforms, including Salesforce, manufacturing systems, laboratory systems, data platforms, and third-party applications.
• Ensure scalability, interoperability, resilience, and maintainability across the application landscape.
• Provide architectural guidance on APIs, middleware, SAP Integration Suite, and emerging technologies.
• Own the SAP run-and-improve operating model, ensuring stable, secure, and efficient operations.
• Lead ITIL-aligned processes for incident, problem, change, release, and service management.
• Oversee SAP Cloud ALM utilization for requirements management, testing, deployment, monitoring, and operational governance.
• Establish and manage the enterprise release calendar across SAP and integrated business platforms.
• Serve as final approval authority for SAP-related change and release governance.
• Ensure effective transport management, environment integrity, and deployment controls.
• Lead strategic relationships with SAP, implementation partners, managed service providers, and key technology vendors.
• Manage vendor performance against contracts, service level agreements, and transformation objectives.
• Clarify and govern responsibilities across SAP Enterprise Cloud Services, systems integrators, and internal teams.
• Conduct vendor due diligence covering security, privacy, compliance, disaster recovery, and operational resilience.

Requirements

• Bachelor’s degree in Information Technology, Computer Science, Engineering, Business, or a related discipline required.
• 15+ years of progressive SAP leadership experience, including SAP S/4HANA environments.
• Proven experience establishing or leading a Center of Excellence or Business Delivery Center within a global organization.
• Deep knowledge of SAP ERP platforms, governance models, enterprise architecture, integration strategies, and operational excellence practices.
• Demonstrated success leading large-scale ERP transformations and post-implementation optimization programs.
• Strong executive communication, stakeholder management, and influencing skills.
• Experience managing global teams, external partners, and complex vendor ecosystems.
• Strong understanding of ITIL, service management, change management, and release governance.
• Experience with RISE with SAP and SAP S/4HANA Cloud preferred.
• Experience with SAP Integration Suite, SAP Cloud ALM, SAP Business Technology Platform, and SuccessFactors preferred.
• Experience in regulated industries such as medical devices, life sciences, healthcare, or manufacturing preferred.
• Familiarity with healthcare interoperability standards and related integration frameworks preferred.
• SAP certifications in S/4HANA, Enterprise Architecture, or SAP Cloud technologies preferred.
• Experience leveraging AI, automation, and analytics to improve ERP operations and business outcomes preferred.