Sr. Director, Sales & Global Partnerships

Sales, Partnership Strategy & Revenue Growth

Drive group sales and partnership revenue through new business development, renewals, and strategic upsell opportunities aligned with organizational goals.
Lead the development and execution of a comprehensive sales strategy for group sales and global partnerships informed by market analysis, competitive benchmarking, and industry best practices.
Build and manage a robust pipeline of qualified group and partnership prospects by cultivating relationships with senior decision-makers, corporate leaders, and key stakeholders.
Leverage Sponsor United to identify, develop, and monetize new sponsorable assets and opportunities that align with the Dr. Phillips Center’s mission, culture, brand, and guest experience, while securing internal alignment across departments.
Utilize CPM benchmarks, valuation insights, and performance data to price, package, and position partnership assets, group offerings, and naming rights.
Utilize Tessitura and SponsorCX to make data driven decisions, pipeline, prospect and fulfill ticketing to drive revenue.

Sales Leadership & Execution

Own individual and team budgets and revenue targets, driving disciplined financial planning, forecasting, and execution to ensure sustained growth and accountability.
Lead, mentor, and develop the Group Sales & Global Partnerships teams by establishing best practices, implementing scalable processes, and fostering a growth mindset that drives continuous improvement and revenue expansion.
Own and manage individual and team revenue goals and participate in organizational financial planning processes to ensure accurate forecasting and execution.
Define and track key performance indicators for group sales and partnerships, adjusting strategy as needed to achieve targets.
Ensure compliance, such as PCI Compliance, with departmental policies, operational procedures, and applicable local, state, and federal laws and regulations.

Relationship Management & Cross Functional Collaboration

Foster strong, professional relationships with group clients, sponsors, community leaders, and internal stakeholders, maintaining a positive and influential presence within the market.
Partner cross-functionally with Development, Events, Programming, Marketing, Ticketing, and other departments to maximize integrated group sales and partnership opportunities.
Represent the organization at performances, special events, and show nights to greet/welcome, entertain, network and service group clients, partners, and prospects when applicable.
Establish a weekly cadence of in-market, face-to-face sales meetings while holding the team accountable to the same standard to drive active opportunities and achieve sales targets.

Reporting, Planning & Compliance

Create and maintain detailed financial performance and sales activity reports for leadership, providing insights, trends, and strategic recommendations.
Actively manage individual and team revenue goals and participate in organizational financial planning processes to ensure accurate forecasting and execution.
Define and track key performance indicators for group sales and partnerships, adjusting strategy as needed to achieve targets.
Ensure compliance, such as PCI Compliance, with departmental policies, operational procedures, and applicable local, state, and federal laws and regulations.

Company Culture & Expectations

Thrive in a fast-paced, relationship-driven environment while remaining calm, professional, and effective under pressure.
Demonstrate discretion, tact, diplomacy, and sound judgment when working with diverse internal and external stakeholders.
Uphold and demonstrate the Dr Phillips Center’s core values while maintaining exceptional customer service standards in all interactions.
Maintain a collaborative, team-oriented mindset and contribute positively to the organization’s culture.
Perform other duties as assigned.