Sr Director - Retail

About the Role

As a Director of store distribution, you’ll lead Retail and sales efforts across our channels, fostering leadership, driving business initiatives, and ensuring operational excellence.

Responsibilities

• Develop staff and lead sales and experience efforts across Retail channels.
• Foster leadership qualities in direct reports to motivate and coach teams to achieve high-performance results.
• Ensure channel compliance with Business Code of Conduct and Sales Compensation Plan.
• Roll out initiatives to drive business growth (e.g., abandon carts, digital partnership, 5G plan).
• Monitor financial reporting and manage operating budgets and sales reporting for all stores in your assigned area.
• Analyze reports and sales results to develop action plans that increase sales productivity.
• Evaluate customer retention issues and identify cross-functional opportunities with other channels.
• Serve as a senior management escalation point for customer issues.
• Foster a culture of purpose-driven behaviors that enable engagement while mitigating risk.
• Lead geographically dispersed teams, facilitate meetings, evaluate issues, and drive results against pressing timelines.
• Create a clear strategic vision and actionable steps to execute it.
• Communicate complex ideas and processes to senior-level executives in a simplified manner.

Requirements

• Bachelor’s degree or four or more years of work experience.
• Six or more years of relevant work experience.
• Experience leading geographically dispersed and diverse teams with varying levels of employees and positions.
• Experience facilitating meetings, evaluating issues, providing solutions, and driving against tight timelines.
• Experience creating a clear strategic vision, including short- and long-term brand and business growth strategies.
• Experience organizing, negotiating, and developing staff while adhering to operational models.
• Experience meeting deadlines and managing multiple projects simultaneously.
• Experience communicating with senior-level executives and across different cultures.

Preferred Qualifications

• Master’s degree.
• Seven or more years of management experience in a sales environment.
• A history of strong performance in a results-driven environment.
• Strong interpersonal and team-building skills, including the ability to build trust-based relationships.
• Structured approach to problem-solving with a focus on process-driven issues.
• Ability to thrive in a dynamic, fast-paced, and customer- and team-oriented work environment.
• Ability to foster a work culture of purpose-driven behaviors that enable engagement while mitigating risk.
• Ability to execute a streamlined communication approach to maintain transparency.

Schedule

This is a hybrid role requiring a minimum of three days per week in the office, with the remainder worked from home. Scheduled weekly hours are 40.

Benefits

• Health and wellness benefits: medical, dental, vision, short- and long-term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance, and group home & auto insurance.
• Retirement savings: matched 401(k) savings plan.
• Paid time off: up to 8 company-paid holidays per year and up to 6 personal days per year, plus up to 15 days of vacation per year (growing with additional service).
• Parental leave, adoption assistance, and tuition assistance.
• Other incentives as part of an award-winning total rewards package.

Pay

This is a commission-based position with the potential to earn more. Salary varies depending on location and confirmed job-related skills and experience. For part-time roles, compensation is adjusted to reflect hours worked.