Sr Director, Professional Relations and Ops
Johnson & Johnson MedTech · West Chester, PA · 4 wk ago
Hybrid$196k–$343k/yrFull-time
We need to output HTML fragment with sections for headings: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections that have real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, not invent. Remove boilerplate, navigation, legal, EEO, etc. Also remove duplicated lines. Must not include placeholder sections like Pay if not specified? Actually posting includes "The anticipated base pay range for this position is : $196,000.00 - $342,700.00". So Pay section should be included. Benefits: there is a Benefits section with details. So include Benefits. Schedule: not specified (no mention of schedule). So omit Schedule. About the role: we have a description paragraph at start: "At Johnson & Johnson, we believe health is everything..." That's generic corporate fluff but maybe considered "About the role"? Actually the posting includes a paragraph about company mission, then "Job Function Medical Affairs Group Job Sub Function Professional Medical Education Job Category People Leader All Job Posting Locations: ..." Then "Job Description Johnson & Johnson is searching for the best talent for a Senior Director, Professional Relations and Operations..." That's about the role. So we can put that in About the role section. Must not repeat job title as heading. So we can put the descriptive paragraphs under
About the role
. Then Responsibilities: there is a "Responsibilities" heading in the posting with bullet points. We'll capture those. Requirements: there is "Required Qualifications". Also "Preferred Qualifications". Could combine under Requirements? The instruction: Use headings for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). So we have both Requirements and Qualifications separate. Likely Requirements = required qualifications, Qualifications = preferred qualifications? Or maybe Requirements = required qualifications, Qualifications = preferred qualifications. We'll follow that. Skills: there is "Required Skills Preferred Skills:" list. We'll put under Skills. Benefits: we have details. Pay: we have range. Schedule: none -> omit. We must not include boilerplate like EEO, accommodation request, etc. Also must not include "Learn more at jnj.com" etc. Also must not include "About MedTech" etc? That seems like generic fluff but maybe considered part of About the role? It's about MedTech division. Could be included under About the role? It's not directly about the role but it's company info. Might be considered boilerplate? The instruction: Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The "About MedTech" is not exactly boilerplate but it's generic marketing. Might be considered not substantive for the role. Safer to omit. Also the separation details about DePuy Synthes could be relevant to role (since it's about separation). That is substantive. Should we include? It's under Job Description after responsibilities? Actually appears after responsibilities? It's after the responsibilities block? It appears after responsibilities? Let's scroll: After responsibilities block, there is "About MedTech Fueled by innovation..." then separation details. That is info about the company and the upcoming separation. Might be relevant to role. Could be included under About the role or maybe a separate section? Since we only have set headings, we could include under About the role. We'll include that paragraph. We must preserve all substantive information; do not invent or summarize away detail. So we need to include the details about responsibilities, required qualifications, preferred qualifications, skills, benefits, pay. Also include the locations? The posting lists locations: Palm Beach Gardens, Florida; Raynham, Massachusetts; Warsaw, Indiana; West Chester, Pennsylvania. That's substantive. Should we include under About the role? Could be a separate section like "Locations" but not in allowed headings. Could fold into About the role paragraph. We'll include location info in About the role. We must not include duplicated lines. Ensure we don't repeat same bullet. Now craft HTML. Structure:About the role
... (company mission, job function, locations, job description summary)
Responsibilities
- ... each bullet
Requirements
- Bachelor’s degree required; advanced degree (MBA/MS) preferred.
- 10+ years in professional relations, HCP engagement operations, commercial operations, or similar roles in MedTech/life sciences or another regulated industry.
- Proven leadership of global, multi-region programs and standardization across NA/EMEA/APAC/LATAM.
- Strong ownership of enterprise platforms (event management, CRM, CLM, registration) and experience with global rollouts.
- Demonstrated success running complex workflows spanning contracting, invoicing/payment, and regulatory reporting.
- Track record leading cross-functional teams and inspiring change at scale.
- Strong intuition for business and partner influence, and executive presence.
- Working knowledge of HCP compliance requirements and transfer-of-value reporting.
- Strong communication, prioritization, and program delivery skills.
- Travel: up to 25% (domestic and international) will be required.
Qualifications
- Experience with platforms such as Cvent, Microsoft Dynamics, Salesforce, Sirion, or equivalent.
- Experience with data lakes, ETL/data pipelines, and BI tools (Power BI, Tableau).
- Experience leading separations, carve-outs, or integrations (Day-1 readiness).
- PMP, Product Owner/Scrum, Agile, or similar certifications.
- International experience; multilingual capability a plus.
Skills
- Brand Marketing
- Channel Partner Enablement
- Developing Others
- Global Market
- Inclusive Leadership
- Leadership
- Learning Materials Development
- Medical Affairs
- Medical Communications
- Operations Management
- Performance Measurement
- Process Improvements
- Program Management
- Sales Enablement
- Strategic Sales Planning
- Succession Planning
- Tactical Planning
- Training People
Benefits
- Vacation –120 hours per calendar year
- Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
- Holiday pay, including Floating Holidays –13 days per calendar year
- Work, Personal and Family Time - up to 40 hours per calendar year
- Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
- Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
- Caregiver Leave – 80 hours in a 52-week rolling period
- Volunteer Leave – 32 hours per calendar year
- Military Spouse Time-Off – 80 hours per calendar year
For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits
Pay
The anticipated base pay range for this position is : $196,000.00 - $342,700.00
We must not include extra fluff like "Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program." That is also substantive benefits info. Should we include under Benefits? Yes, we should include that as part of Benefits. The instruction: Preserve ALL substantive information. So we need to add those lines. Also the "Additional Description For Pay Transparency" maybe not needed. We'll include the retirement and LTI info. Thus Benefits section will have bullets plus those sentences. Let's craft final HTML. Check for any duplicated content: Ensure we didn't include the "About MedTech" paragraph. We omitted it. Did we include the separation details? Not yet. That is substantive about the role (since the role is about separation). Should we include under About the role? Probably yes. Let's add a paragraph about the separation: "Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes." We'll include that in About the role. Also include the job function etc: "Job Function Medical Affairs Group Job Sub Function Professional Medical Education Job Category People Leader". Could be included. Now craft About the role paragraph: "At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Johnson & Johnson is searching for the best talent for a Senior Director, Professional Relations and Operations to join our Depuy Synthes organization located in West Chester PA, Raynham MA, Palm Beach Gardens FL, or Warsaw, IN. We are seeking a strategic, results‑oriented senior leader to lead Global Professional Relations & Operations for the Orthopedics business. This role will lead the global HCP engagement lifecycle—from annual needs assessment and service requests through contracting, invoicing/payment, and transfer‑of‑value reporting—and will deliver a unified global systems landscape (HCP engagement system and portal, contract lifecycle management, event management, customer registration, and analytics). The role also leads the Orthopedics Educational Grants and Charitable Contributions Program. This leader will partner across Commercial, Medical Affairs, R&D, Professional Education, Legal/Compliance/Privacy, Finance, and regional teams to enable consistent, compliant, and scalable interactions with HCPs worldwide, including Day-1 separation readiness and implementation. Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs,