Sr Director, Professional Relations and Ops
for sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. Must not include Job ID etc. Must preserve all substantive info, remove boilerplate (EEO, legal, etc). Must not include duplicated lines. Must not include application instructions. Must not include cookie/navigation/legal/EEO etc. Must not include filler like "commensurate with experience". Must not create Pay/Schedule/Benefits unless posting actually states them. The posting includes pay range and benefits details. So we can include Pay and Benefits sections. Schedule? Not mentioned. So omit Schedule.
We need sections: About the role (maybe from description). Responsibilities (list). Requirements (maybe Required Qualifications). Qualifications? Could combine Required and Preferred? The instruction: use headings for section headings e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. So we need to decide which sections to include based on content.
We have: Job Description paragraph describing role. Could be About the role. Then Responsibilities (list). Then Required Qualifications (maybe Requirements). Then Preferred Qualifications (maybe Qualifications? Or Skills?). There's also a list of Required Skills Preferred Skills: a long list. That could be Skills section. Then Benefits and Pay sections.
We must not repeat job title. Must not include location list as heading? Could be part of About the role maybe. But location list is substantive; we could include in About the role paragraph.
We must remove boilerplate: EEO, accommodation request, etc. Also remove "Learn more at jnj.com" etc. Also remove "About MedTech" paragraph? That seems like generic marketing; maybe we can keep as part of About the role? But it's not specific to role; it's generic. Might be considered boilerplate? It's about MedTech division; could be relevant but not specific to role. The instruction: remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. The About MedTech is not boilerplate but maybe considered generic marketing; but it's part of posting. It might be considered substantive? It's about the business unit. Could keep as part of About the role.
Also there is a paragraph about separation and employment after transaction. That's substantive; could be part of About the role or maybe a separate section? Not listed headings; we could incorporate into About the role.
We need to output only HTML fragment, no /. Use for headings, - for lists,
for prose.
We must preserve all substantive info; do not invent or summarize away detail. So we need to include details like travel up to 25%, etc.
Let's extract content:
Job Description paragraph:
"Johnson & Johnson is searching for the best talent for a Senior Director, Professional Relations and Operations to join our Depuy Synthes organization located in West Chester PA, Raynham MA, Palm Beach Gardens FL, or Warsaw, IN. We are seeking a strategic, results oriente senior leader to lead Global Professional Relations & Operations for the Orthopedics business. This role will lead the global HCP engagement lifecycle—from annual needs assessment and service requests through contracting, invoicing/payment, and transfer-of-value reporting—and will deliver a unified global systems landscape (HCP engagement system and portal, contract lifecycle management, event management, customer registration, and analytics)."
Note typo "oriente". Keep as is.
Responsibilities: list under "Additional responsibilities will include:" then bullet points grouped under headings within responsibilities? Actually the responsibilities section includes headings like Strategy & Governance, HCP Engagement Lifecycle Ownership, Educational Grants and Charitable Contributions, Systems & Data Strategy, Global Standardization & Regional Enablement, Separation & Transition - Regulatory, Operations Delivery & Vendor Management, Compliance & Risk, People & Partner Leadership. Each has sentences. We need to output as list items? The instruction: Use
- for any list of duties/requirements/benefits. So we can treat each responsibility bullet as
- . Could also keep subheadings inside
- ? Probably just plain text.
We need to preserve all substantive information; we can include the headings as part of the li text.
Let's extract each responsibility block:
Strategy & Governance
"Define the global strategy, operating model, and governance for HCP engagements across four regions; own roadmap, budget, and critical metrics.
Partner with HCC and Legal to define global standards and playbooks for needs assessment, contracting, fee-for-service engagements, invoicing/payment, educational grants, charitable contributions, and transfer-of-value reporting."
HCP Engagement Lifecycle Ownership
"Responsible for the North America end-to-end HCP engagement workflow: needs assessment, service request intake, contracting/approvals, onboarding/registration, delivery coordination, invoicing, payment, and post-engagement reporting.
Ensure clear legal/compliance handoffs and controls for contracting and transfers of value."
Educational Grants and Charitable Contributions
"Lead the North America end-to-end Educational Grants and Charitable Contributions workflow (e.g., tuition/travel grants, monetary/product/in-kind educational grants, fellowship support, local charity, medical missions, and indigent patient product contributions).
Ensure clear legal/compliance handoffs and controls for grants and donations."
Systems & Data Strategy
"Lead the global systems portfolio strategy (e.g., HCP engagement systems/portals, customer registration, and education/data lakes).
Prioritize roadmaps, integrations, data model, and vendor relationships to enable one global operating model with local flexibility.
Define and deliver critical metrics, dashboards, and analytics for effectiveness, compliance, and transfer-of-value reporting."
Global Standardization & Regional Enablement
"Lead standardization global strategy and standards into regional execution.
Harmonize processes, templates, SLAs, and training while leading required localization and differences."
Separation & Transition - Regulatory
"Define Day-1 requirements for the Orthopedics separation from J&J MedTech (conveyance, org strategy, data/systems separation, outsourcing model, contract strategy, vendor continuity, and critical process ownership).
Lead launch execution to stand up Professional Relations & Operations teams and technology in North America, including transition/handover and business continuity."
Operations Delivery & Vendor Management
"Lead global service delivery strategy across centralized and regional teams (needs assessments, contracting, service request processing, invoicing/payment, and transfer-of-value reporting).
Oversee vendor selection, SOWs, performance, and customer concerns."
Compliance & Risk
"Ensure compliance with global and local requirements (sunshine/transfer-of-value reporting, anti-bribery, data privacy).
Partner with Legal, Compliance, Privacy, and Finance to implement controls and support audits."
People & Partner Leadership
"Build and lead a global governance structure, enabling regional execution.
Represent the function with senior leaders and cross-functional partners; influence priorities and resourcing."
Now Required Qualifications:
"Bachelor’s degree required; advanced degree (MBA/MS) preferred.
10+ years in professional relations, HCP engagement operations, commercial operations, or similar roles in MedTech/life sciences or another regulated industry.
Proven leadership of global, multi-region programs and standardization across NA/EMEA/APAC/LATAM.
Strong ownership of enterprise platforms (event management, CRM, CLM, registration) and experience with global rollouts.
Demonstrated success running complex workflows spanning contracting, invoicing/payment, and regulatory reporting.
Track record leading cross-functional teams and inspiring change at scale.
Strong intuition for business and partner influence, and executive presence.
Working knowledge of HCP compliance requirements and transfer-of-value reporting.
Strong communication, prioritization, and program delivery skills.
Travel: up to 25% (domestic and international) will be required"
Preferred Qualifications:
"Experience with platforms such as Cvent, Microsoft Dynamics, Salesforce, Sirion, or equivalent.
Experience with data lakes, ETL/data pipelines, and BI tools (Power BI, Tableau).
Experience leading separations, carve-outs, or integrations (Day-1 readiness).
PMP, Product Owner/Scrum, Agile, or similar certifications.
International experience; multilingual capability a plus."
Skills: There's a list "Required Skills Preferred Skills: Brand Marketing, Channel Partner Enablement, Developing Others, Global Market, Inclusive Leadership, Leadership, Learning Materials Development, Medical Affairs, Medical Communications, Operations Management, Performance Measurement, Process Improvements, Program Management, Sales Enablement, Strategic Sales Planning, Succession Planning, Tactical Planning, Training People". This seems like a combined list. We'll treat as Skills section.
Benefits: list of time off benefits etc. We'll include as
- .
Pay: "The anticipated base pay range for this position is : $196,000.00 - $342,700.00". Also maybe mention additional description for pay transparency? There's "Additional Description For Pay Transparency". Then paragraph about retirement plan etc. That's part of benefits? Actually it's under Additional Description For Pay Transparency: "Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program." That's more about compensation/benefits. Could include in Benefits or Pay? Probably Benefits.
We also have a line: "The following link to general company benefits information MUST also be included in the posting: Please use the following language: For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits". This is a required link; we must include it. It's not boilerplate; it's a link to benefits info. Should we include as a
with link? Probably yes.
We must not include application instructions. There's none.
Now we need to decide sections:
- About the role: include the initial job description paragraph plus maybe the MedTech paragraph and separation info? Could combine.
But we must not create sections with filler. We'll include About the role with the descriptive paragraphs (job description, MedTech, separation info). Ensure we don't include boilerplate like "Learn more at jnj.com". That's generic; maybe we can keep? It's not substantive to role; but it's part of posting. Might be considered fluff. Safer to omit? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. The "Learn more at jnj.com" is not substantive detail about the role; it's a generic link. Could be considered boilerplate? It's not EEO/legal but it's a generic marketing link. I'd say we can omit it as it's not substantive to the role. Similarly "Learn more at https://www.jnj.com/medtech." is a link to MedTech; maybe we can keep as part of About the role? It's about the business unit. Might be considered substantive? It's describing MedTech. Could keep.
But we need to be careful not to include fluff. I'd include the MedTech paragraph as it describes the division; it's relevant.
Also the paragraph about separation and employment after transaction is substantive.
Thus About the role will contain multiple paragraphs.
Now Responsibilities section:
Responsibilities
then with each responsibility block as - .
Requirements section: maybe
Requirements
for Required Qualifications.
Qualifications section: maybe Qualifications
for Preferred Qualifications? Or we could combine Required and Preferred under Requirements and Qualifications respectively. The instruction lists both Requirements and Qualifications as possible headings. We'll use Requirements for Required Qualifications, Qualifications for Preferred Qualifications.
Skills section: Skills
with of the list.
Benefits section: Benefits
with of time off benefits plus maybe
- for lists,
for prose. We must preserve all substantive info; do not invent or summarize away detail. So we need to include details like travel up to 25%, etc. Let's extract content: Job Description paragraph: "Johnson & Johnson is searching for the best talent for a Senior Director, Professional Relations and Operations to join our Depuy Synthes organization located in West Chester PA, Raynham MA, Palm Beach Gardens FL, or Warsaw, IN. We are seeking a strategic, results oriente senior leader to lead Global Professional Relations & Operations for the Orthopedics business. This role will lead the global HCP engagement lifecycle—from annual needs assessment and service requests through contracting, invoicing/payment, and transfer-of-value reporting—and will deliver a unified global systems landscape (HCP engagement system and portal, contract lifecycle management, event management, customer registration, and analytics)." Note typo "oriente". Keep as is. Responsibilities: list under "Additional responsibilities will include:" then bullet points grouped under headings within responsibilities? Actually the responsibilities section includes headings like Strategy & Governance, HCP Engagement Lifecycle Ownership, Educational Grants and Charitable Contributions, Systems & Data Strategy, Global Standardization & Regional Enablement, Separation & Transition - Regulatory, Operations Delivery & Vendor Management, Compliance & Risk, People & Partner Leadership. Each has sentences. We need to output as list items? The instruction: Use
- for any list of duties/requirements/benefits. So we can treat each responsibility bullet as
- . Could also keep subheadings inside
- ? Probably just plain text.
We need to preserve all substantive information; we can include the headings as part of the li text.
Let's extract each responsibility block:
Strategy & Governance
"Define the global strategy, operating model, and governance for HCP engagements across four regions; own roadmap, budget, and critical metrics.
Partner with HCC and Legal to define global standards and playbooks for needs assessment, contracting, fee-for-service engagements, invoicing/payment, educational grants, charitable contributions, and transfer-of-value reporting."
HCP Engagement Lifecycle Ownership
"Responsible for the North America end-to-end HCP engagement workflow: needs assessment, service request intake, contracting/approvals, onboarding/registration, delivery coordination, invoicing, payment, and post-engagement reporting.
Ensure clear legal/compliance handoffs and controls for contracting and transfers of value."
Educational Grants and Charitable Contributions
"Lead the North America end-to-end Educational Grants and Charitable Contributions workflow (e.g., tuition/travel grants, monetary/product/in-kind educational grants, fellowship support, local charity, medical missions, and indigent patient product contributions).
Ensure clear legal/compliance handoffs and controls for grants and donations."
Systems & Data Strategy
"Lead the global systems portfolio strategy (e.g., HCP engagement systems/portals, customer registration, and education/data lakes).
Prioritize roadmaps, integrations, data model, and vendor relationships to enable one global operating model with local flexibility.
Define and deliver critical metrics, dashboards, and analytics for effectiveness, compliance, and transfer-of-value reporting."
Global Standardization & Regional Enablement
"Lead standardization global strategy and standards into regional execution.
Harmonize processes, templates, SLAs, and training while leading required localization and differences."
Separation & Transition - Regulatory
"Define Day-1 requirements for the Orthopedics separation from J&J MedTech (conveyance, org strategy, data/systems separation, outsourcing model, contract strategy, vendor continuity, and critical process ownership).
Lead launch execution to stand up Professional Relations & Operations teams and technology in North America, including transition/handover and business continuity."
Operations Delivery & Vendor Management
"Lead global service delivery strategy across centralized and regional teams (needs assessments, contracting, service request processing, invoicing/payment, and transfer-of-value reporting).
Oversee vendor selection, SOWs, performance, and customer concerns."
Compliance & Risk
"Ensure compliance with global and local requirements (sunshine/transfer-of-value reporting, anti-bribery, data privacy).
Partner with Legal, Compliance, Privacy, and Finance to implement controls and support audits."
People & Partner Leadership
"Build and lead a global governance structure, enabling regional execution.
Represent the function with senior leaders and cross-functional partners; influence priorities and resourcing."
Now Required Qualifications:
"Bachelor’s degree required; advanced degree (MBA/MS) preferred.
10+ years in professional relations, HCP engagement operations, commercial operations, or similar roles in MedTech/life sciences or another regulated industry.
Proven leadership of global, multi-region programs and standardization across NA/EMEA/APAC/LATAM.
Strong ownership of enterprise platforms (event management, CRM, CLM, registration) and experience with global rollouts.
Demonstrated success running complex workflows spanning contracting, invoicing/payment, and regulatory reporting.
Track record leading cross-functional teams and inspiring change at scale.
Strong intuition for business and partner influence, and executive presence.
Working knowledge of HCP compliance requirements and transfer-of-value reporting.
Strong communication, prioritization, and program delivery skills.
Travel: up to 25% (domestic and international) will be required"
Preferred Qualifications:
"Experience with platforms such as Cvent, Microsoft Dynamics, Salesforce, Sirion, or equivalent.
Experience with data lakes, ETL/data pipelines, and BI tools (Power BI, Tableau).
Experience leading separations, carve-outs, or integrations (Day-1 readiness).
PMP, Product Owner/Scrum, Agile, or similar certifications.
International experience; multilingual capability a plus."
Skills: There's a list "Required Skills Preferred Skills: Brand Marketing, Channel Partner Enablement, Developing Others, Global Market, Inclusive Leadership, Leadership, Learning Materials Development, Medical Affairs, Medical Communications, Operations Management, Performance Measurement, Process Improvements, Program Management, Sales Enablement, Strategic Sales Planning, Succession Planning, Tactical Planning, Training People". This seems like a combined list. We'll treat as Skills section.
Benefits: list of time off benefits etc. We'll include as
- .
Pay: "The anticipated base pay range for this position is : $196,000.00 - $342,700.00". Also maybe mention additional description for pay transparency? There's "Additional Description For Pay Transparency". Then paragraph about retirement plan etc. That's part of benefits? Actually it's under Additional Description For Pay Transparency: "Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program." That's more about compensation/benefits. Could include in Benefits or Pay? Probably Benefits.
We also have a line: "The following link to general company benefits information MUST also be included in the posting: Please use the following language: For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits". This is a required link; we must include it. It's not boilerplate; it's a link to benefits info. Should we include as a
with link? Probably yes. We must not include application instructions. There's none. Now we need to decide sections: - About the role: include the initial job description paragraph plus maybe the MedTech paragraph and separation info? Could combine. But we must not create sections with filler. We'll include About the role with the descriptive paragraphs (job description, MedTech, separation info). Ensure we don't include boilerplate like "Learn more at jnj.com". That's generic; maybe we can keep? It's not substantive to role; but it's part of posting. Might be considered fluff. Safer to omit? The instruction: Preserve ALL substantive information; do NOT invent or summarize away detail. The "Learn more at jnj.com" is not substantive detail about the role; it's a generic link. Could be considered boilerplate? It's not EEO/legal but it's a generic marketing link. I'd say we can omit it as it's not substantive to the role. Similarly "Learn more at https://www.jnj.com/medtech." is a link to MedTech; maybe we can keep as part of About the role? It's about the business unit. Might be considered substantive? It's describing MedTech. Could keep. But we need to be careful not to include fluff. I'd include the MedTech paragraph as it describes the division; it's relevant. Also the paragraph about separation and employment after transaction is substantive. Thus About the role will contain multiple paragraphs. Now Responsibilities section:
Responsibilities
then- with each responsibility block as
- .
Requirements section: maybe
Requirements
for Required Qualifications. Qualifications section: maybeQualifications
for Preferred Qualifications? Or we could combine Required and Preferred under Requirements and Qualifications respectively. The instruction lists both Requirements and Qualifications as possible headings. We'll use Requirements for Required Qualifications, Qualifications for Preferred Qualifications. Skills section:Skills
with- of the list.
Benefits section:
Benefits
with- of time off benefits plus maybe
- .
Requirements section: maybe
- .
Pay: "The anticipated base pay range for this position is : $196,000.00 - $342,700.00". Also maybe mention additional description for pay transparency? There's "Additional Description For Pay Transparency". Then paragraph about retirement plan etc. That's part of benefits? Actually it's under Additional Description For Pay Transparency: "Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)). This position is eligible to participate in the Company’s long-term incentive program." That's more about compensation/benefits. Could include in Benefits or Pay? Probably Benefits.
We also have a line: "The following link to general company benefits information MUST also be included in the posting: Please use the following language: For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits". This is a required link; we must include it. It's not boilerplate; it's a link to benefits info. Should we include as a