Jobs · Management · Tennessee

Sr Director, Operations

Bioventus · Memphis, TN · 3 wk ago
ManagementFull-time

About the role

Are you ready to work for a more active world? At Bioventus, our business depends on developing our people. We invest in you and challenge you to be the best. We value our colleagues for their different perspectives and individual contributions, and our leaders listen. Our success rests on working together to achieve shared goals and rewards. Join a diverse team of global colleagues driven to help patients resume and enjoy active lives. The Senior Director, Operations is responsible for the strategic leadership, operational excellence, and overall performance of manufacturing, service and repair, continuous improvement, and kitting/labeling operations supporting Bioventus’ Surgical Solutions portfolio. This role oversees the production and lifecycle management of capital equipment, limited-use devices, and single-use disposable products supporting orthopedic procedures and therapies. The Senior Director leads a multidisciplinary organization consisting of production personnel, technicians, engineers, continuous improvement resources, and operational leaders to ensure safe, compliant, cost-effective, and scalable operations. This position is accountable for achieving business objectives related to quality, delivery, cost, customer satisfaction, regulatory compliance, operational transformation, and employee engagement while supporting business growth and innovation within a regulated medical device environment.

Responsibilities

  • Develop and execute operational strategies aligned with company objectives, growth initiatives, and customer requirements.
  • Lead manufacturing, assembly, packaging, and kitting/labeling operations across the all the Fracture Care, Peripheral Nerve Stimulation and Surgical portfolios.
  • Optimize and lead a global service and repair function to ensure optimal turnaround time and customer visibility into the process.
  • Leverage 3rd parties, as appropriate, to deliver best in class service.
  • Lead the teams responsible for the service and repair, refurbishment, loaner/demo distribution of generators and handpieces for the Surgical business.
  • Ensure operational readiness for new product introductions, product lifecycle management activities, and business growth initiatives.
  • Establish and monitor key performance indicators (KPIs) related to safety, quality, delivery, productivity, inventory, cost, and customer satisfaction.
  • Drive operational scalability and organizational capability to support future growth and market expansion.
  • In collaboration with the SVP Operations, Supply Chain, Quality and other functions, lead strategic evaluation of outsourced vs. in-house manufacturing of products across our businesses.
  • Direct manufacturing operations supporting capital equipment, limited-use instruments and devices, and disposable medical products.
  • Ensure production schedules and operational plans meet customer demand, inventory targets, and revenue objectives.
  • Optimize capacity

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