Sr. Director of Internal Communications, Copilot

About the role

Microsoft Copilot is seeking an Internal Communications Director to shape the narrative, communications rhythm, and employee engagement strategy for one of Microsoft’s most dynamic and high-priority product organizations. This role serves as a strategic communications partner to senior leadership, translating business direction, product evolution, organizational change, and leadership priorities into clear, compelling internal narratives.

The ideal candidate is a strong storyteller who operates at both the strategic and hands-on level: building communications architecture while developing high-quality messaging, leadership materials, employee communications, talking points, and internal content. This role thrives in ambiguity, pace, and complexity, helping employees understand not only what is changing but why it matters.

Responsibilities

• Develop and drive the internal communications strategy for a large, fast-moving product organization, ensuring employees understand the organization’s priorities, direction, culture, and narrative arc over time.
• Translate leadership vision and business priorities into clear internal storylines, messaging frameworks, and communications plans that scale across audiences, channels, and leadership rhythms.
• Partner closely with senior leaders to shape internal messaging, prepare leadership communications, and create materials such as organization-wide emails, talking points, all-hands content, SharePoint content, presentations, Q&A, and other employee-facing communications.
• Build the internal narrative architecture for the organization, connecting product evolution, organizational change, employee sentiment, leadership priorities, and Microsoft’s broader AI opportunity into a cohesive story.
• Establish and improve communications channels, cadences, and information flow so employees receive the right context at the right time and leaders have effective mechanisms for communicating consistently and credibly.
• Work across functions and stakeholder groups to understand audience needs, identify communication gaps, align priorities, and create messaging that resonates with employees in technical, product, and innovation-focused environments.
• Support communications through periods of change, including organizational updates, shifting priorities, new operating models, leadership moments, and broader business transformation.
• Partner with tactical communications operators while owning the broader strategic layer, ensuring execution aligns with an intentional internal communications strategy.
• Use data, employee feedback, internal listening signals, and stakeholder input to evaluate communications effectiveness and continuously improve message clarity, channel usage, and employee understanding.
• Help leaders create two-way dialogue with employees and reinforce a culture that feels innovative, high-conviction, human-centered, and connected to the broader Microsoft AI mission.

Qualifications

Required / Minimum Qualifications:

• Bachelor’s Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years of experience in Communications, Marketing Operations, Field Operations, Program Management, Project Management, or a related field OR equivalent experience.

Preferred Qualifications:

• Master's Degree in Business, Marketing, Communications, Finance, or related field AND 8+ years of communications, marketing operations, field operations, program management, project management, or related experience OR
• Bachelor's Degree in Business, Marketing, Communications, Finance, or related field AND 12+ years of communications, marketing operations, field operations, program management, project management, or related experience OR equivalent experience.
• Experience supporting senior executives, product leaders, technical leaders, founders, or leadership teams in high-change environments.
• Experience building internal narratives, leadership messaging, employee communications strategies, and communications rhythms for large or rapidly scaling organizations.
• Experience in high-growth technology environments, startups, product-led companies, AI companies, or organizations that have gone through rapid scale, pivots, acquisition, integration, or significant organizational change.
• Experience communicating with technical, engineering, product, or innovation-oriented audiences.
• Strong writing and editing skills, including the ability to create clear, concise, high-quality messaging and materials with limited direction.
• Demonstrated ability to operate in ambiguity, exercise sound judgment, and move quickly while maintaining message quality, stakeholder trust, and strategic clarity.
• Ability to navigate a large company environment while preserving speed, directness, and startup-style clarity.
• Agility and comfort with ambiguity.
• Data-informed communications measurement.
• Communications channel strategy.
• Executive presence and trusted advisor capability.
• Program and project management.

Pay

The typical base pay range for this role across the U.S. is USD $155,800 - $277,200 per year. A different range applies to specific work locations, including the San Francisco Bay area and New York City metropolitan area, where the base pay range is USD $202,400 - $303,600 per year. Certain roles may be eligible for benefits and other compensation.