Director of Internal Communications

About the role

The Director of Internal Communications is a collaborative leader with a track record of delivering high-quality internal communications in a professional environment. This individual works with senior executives to use communications to advance firm priorities, strengthen engagement, and help bring the firm's vision to life.

Responsibilities

• Strategic & Executive Communications
• Design, implement, and manage internal communications aligned with business objectives and the firm's culture of excellence.
• Establish, lead, and evolve a sophisticated internal communications team that fosters engagement and connection to the firm's vision.
• Develop narratives, messaging frameworks, and campaigns that support firm priorities.
• Align messaging and voice across internal and external communications, in coordination with Public Relations, Marketing, and related teams.
• Team Leadership & Development
• Provide oversight, guidance, and mentorship to the Internal Communications team, advancing professional development, editorial excellence, process improvements, and innovative thinking.
• Foster a culture of excellence, coaching team members to deliver high-quality work and develop their capabilities as communicators.
• Content Creation
• Produce, oversee, and distribute engaging, strategically aligned content across various channels, including the firm's intranet, town halls, email communications, video messages, newsletters, and other platforms.
• Develop multi-format content—articles, scripts, videos, briefings, and presentations.
• Measurement, Analytics & Continuous Improvement
• Establish metrics and analytics frameworks to monitor and evaluate the effectiveness and impact of communications initiatives, channels, and campaigns.
• Leverage data-driven insights to make informed improvements, demonstrate measurable results, and continuously refine strategies for maximum impact.

Qualifications

• Experience & Expertise:
• 10+ years of progressive experience developing strategy and producing high-quality communications content within a legal, corporate, academic, military, or other professional environment.
• Experience working with C-suite or equivalent senior leaders in complex, global, or matrixed organizations.
• Demonstrated success managing communication strategies for large-scale organizational changes and strategic initiatives.
• Background in journalism, writing, PR, marketing, executive communications, strategic content, or corporate communications.
• Skills & Competencies:
• Exceptional strategic communications planning capabilities.
• Commitment to precision and sophistication in communications.
• Excellent writing and editing skills, with the ability to craft clear narratives for a range of audiences—from executive leadership to broad employee populations across levels and geographies.
• Strong analytical and strategic thinking skills.
• Experience managing internal channel platforms (intranets, digital workplace tools) across global audiences.
• People leadership experience, including coaching, collaboration across teams, and the ability to lead effectively in a matrixed organization.
• Strong project management and organizational capabilities, with the ability to manage time effectively, prioritize competing demands, and handle multiple deadlines in a fast-paced environment.
• Proficiency with Microsoft 365 (Word, Excel, PowerPoint) and modern collaboration tools.
• Education:
• Bachelor's degree in Communications, Business, Marketing, or a related field required.

Essential Job Expectations

• Communicate effectively, both verbally and in writing, with clients, lawyers, business professionals, and external audiences.
• Produce high-quality work and respond to correspondence in an efficient, timely, and professional manner.
• Meet deadlines, manage competing priorities, and commit to meeting high standards.
• Comply with firm policies and procedures.
• Maintain confidences as required in a law firm environment.

Physical Demands

• This is primarily sedentary work, requiring occasional exertion of up to 10 pounds of force to lift, carry, push, pull, or move objects.
• The role involves sitting for extended periods, with occasional walking and standing, and occasional travel, both domestic and international.

Work Environment

• The selected candidate will have the opportunity for a hybrid work arrangement combining remote and in-office work. The specific arrangement will be determined at the time of hiring and may be modified at the firm's discretion.

Compensation & Benefits

• The firm's expected hiring range for this position is $193,750 - $313,893, depending on the candidate's geographic location, experience, skills, educational background, and overall qualifications.
• DLA Piper offers a comprehensive benefits package, including medical, dental, and vision insurance, 401(k) retirement plan, and additional benefits.