SR. DIRECTOR OF ENVIRONMENTAL SERVICES, HOSPITAL

Job Summary

Provides strategic and operational leadership for the Environmental Services (EVS) Department within a large 650 bed acute care hospital. Ensures a clean, safe, and healing environment for patients, visitors, and staff while overseeing departmental operations, financial performance, regulatory compliance, and team development.

Key Responsibilities

• Provide overall leadership and direction for Environmental Services operations within an acute care hospital
• Lead, coach, and develop a team of 4 salaried managers and 114 hourly associates, fostering a culture of accountability, engagement, and operational excellence
• Develop, manage, and monitor departmental budgets, financial performance, and productivity metrics
• Collaborate with hospital leadership and department managers to support organizational priorities and service excellence
• Coordinate EVS activities with clinical and non-clinical departments to ensure seamless hospital operations
• Plan, organize, direct, and oversee all departmental functions, workflows, staffing, and performance standards
• Develop, implement, and maintain departmental policies, procedures, and best practices
• Foster a culture of accountability, engagement, innovation, and continuous improvement
• Ensure compliance with all regulatory, safety, infection prevention, and accreditation standards
• Lead quality improvement initiatives and support organizational performance objectives
• Analyze operational and financial data to identify opportunities for improved efficiency and outcomes
• Recruit, develop, mentor, and retain a high-performing management and frontline team
• Maintain current and accurate job descriptions and performance expectations for department staff
• Promote professional development and encourage participation in training and educational programs
• Build strong relationships with hospital administration and key stakeholders through proactive communication and partnership

Preferred Qualifications

• Bachelor’s degree preferred; equivalent experience considered
• Six years of progressive environmental Services or housekeeping management experience in a large hospital or healthcare environment
• Proven experience leading large teams in a complex healthcare setting
• Strong financial acumen with the ability to analyze budgets, productivity metrics, and operational performance data
• Demonstrated success managing departmental budgets and driving operational improvements
• Excellent leadership, coaching, and team development skills
• Exceptional customer service orientation with a commitment to quality and patient experience
• Strong communication, presentation, and relationship-building skills
• Able to effectively prioritize multiple initiatives and achieve results in a fast-paced environment
• Experience utilizing a collaborative and inclusive leadership style to engage and motivate teams
• Strong organizational, problem-solving, and project management capabilities
• Able to work effectively under pressure while maintaining focus on strategic goals and operational priorities
• Proficiency with Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook