Sr Director, Nursing Services

Job Overview

Join IQVIA as a Senior Director, Nursing Services and play a pivotal role in advancing patient care, client partnerships, and innovative healthcare service delivery. This executive leadership opportunity is ideal for a dynamic leader who enjoys developing teams, building trusted client relationships, and leading large-scale nursing and patient support programs that make a meaningful difference in patients' lives.

Responsibilities

• Leading nursing-focused patient support and ambassador programs.
• Providing strategic oversight for large-scale healthcare service delivery operations.
• Building and maintaining executive client relationships.
• Serving as a senior escalation point for operational and client-related issues.
• Developing and mentoring directors and other operational leaders.
• Serving as a senior escalation point for operational and client-related issues.
• Supporting business development activities and client solution discussions.
• Collaborating with technology, operations, and commercial teams to drive performance and innovation.
• Ensuring contractual commitments, quality standards, and financial objectives are achieved.
• Monitoring key operational and client success metrics.
• Leading organizations supporting approximately 100-250 employees through multiple management layers.

Qualifications

• Bachelor's degree required; advanced degree preferred.
• 10+ years of leadership experience within nursing services, patient support programs, healthcare operations, pharmaceutical services, or related healthcare environments.
• Experience managing complex healthcare programs and large operational teams.
• Strong client-facing leadership experience with demonstrated success managing executive stakeholder relationships.
• Proven ability to lead strategic initiatives and operational transformations.
• Experience supporting account growth, business development, and client retention activities.
• Strong financial, operational, and analytical skills.
• Excellent communication, problem-solving, and relationship-building abilities.
• Experience with patient engagement, field nursing, ambassador programs, or clinical support services preferred.
• Demonstrated ability to lead through influence in a matrixed environment.

Pay

The potential base pay range for this role, when annualized, is $116,600.00 - $324,800.00. The actual base pay offered may vary based on a number of factors including job-related qualifications such as knowledge, skills, education, and experience; location; and/or schedule (full or part-time).

Benefits

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law.

Company Information

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com.

Equal Opportunity Employer

IQVIA is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by applicable law.

Location

You’ll work remotely, with the flexibility to do your best work from home. Supported by collaborative tools and a global team, you’ll stay connected while enjoying the autonomy and balance that comes with a fully remote role.

Culture

Culture at IQVIA is built on a shared belief: that when people are empowered with better data, smarter technology and deeper expertise, they can change what’s possible for patients. Across every team and every corner of the globe, you’ll find colleagues who genuinely care — about the mission and about each other. That’s what makes this a place where people tend to stay, grow and do the best work of their careers.