Sr. Director-Nursing Services (Critical Care and Med-Surg)

Position Purpose

All KHI employees are expected to perform their respective tasks and duties in such a way that supports KHI’s vision to be among the kindest, highest quality health systems in the country.

Key Responsibilities

• Organize, plan, direct, and evaluate nursing functions and activities across assigned clinical areas in alignment with organizational and nursing strategic goals.
• Assess nursing infrastructure and workflows, identifying opportunities to improve patient outcomes, throughput, and satisfaction.
• Promote interdisciplinary collaboration to optimize patient care delivery and care transitions.
• Advance professional nursing practice by supporting evidence-based standards, nursing-sensitive indicators, and patient safety initiatives.
• Partner with nursing and quality leaders to monitor outcomes, identify trends, and implement improvement strategies.
• Support the development and sustainability of education, competency, and professional practice models for nursing staff.
• Provide leadership, coaching, and mentorship to Directors, Managers, and other nursing leaders.
• Support recruitment, retention, engagement, and succession planning across nursing leadership and frontline teams.
• Foster a culture of accountability, teamwork, respect, and professional growth.
• Participate in performance management, including goal setting, evaluations, and corrective action as needed.
• Collaborate with nursing and finance leaders to manage budgets, staffing models, and resource utilization.
• Support productivity targets and staffing effectiveness while maintaining quality and safety standards.
• Absorb and disseminate information from surveys and operational metrics relevant to nursing performance and compliance.
• Ensure nursing operations comply with regulatory, accreditation, and organizational requirements.
• Support survey readiness and corrective action planning as needed.
• Maintain confidentiality and ethical standards in all aspects of leadership and operations.

Qualifications

• Education: Master’s Degree in Nursing, Healthcare Administration or related field OR Bachelor of Science in Nursing degree while currently working on Master’s degree with a defined graduation date.
• Experience: Minimum of 5–10 years of progressive nursing leadership experience, including director-level responsibility.
• Certification: BLS through the American Heart Association or American Red Cross.
• Licenses: Current unrestricted Arizona RN license or compact RN license with the expectation of obtaining an Arizona RN license within 90 days of employment.

Knowledge, Skills, And Abilities

• Strong leadership, communication, and relationship-building skills.
• Ability to analyze data, manage change, and drive performance improvement.
• Thorough understanding of nursing practice standards, patient safety principles, and regulatory requirements.
• Proven ability to lead through influence and collaboration.
• Strong experience with windows based computer applications to include but not limited to Excel, Word, PowerPoint and Outlook.
• Strong organizational skills.
• Able to handle multiple priorities simultaneously.

Preferences

• Education: Master’s of Science in Nursing with certification i.e. Certification in Executive Nurse Practice (CENP).
• Experience: Experience in acute care or multi-service hospital environments. Formal leadership training or certification.
• Certification: N/A
• Licenses: N/A
• Knowledge, Skills, and Abilities: N/A

Special Position Requirements

• Exposure Category II: Expected duties have possible, but not routine, potential for exposure to blood, body fluids or tissues.

Work Requirements

• Able to assist with the movement of an adult patient weighing up to 300 lbs.
• Able to care for patients with infectious diseases.
• Able to sit for 3-5 hours per day.
• Able to stand for 3-5 hours per day.
• Able to walk for 3-5 hours per day.