Sr. Director - Microsoft Data & AI

About the role

The Senior Director, Data & AI leads SHI's AI + Infrastructure organization within the Microsoft Services Practice. This leader brings together Agentic Solutions, Cloud Platform, Data & Intelligence, and AI Security & Governance to build and deliver connected Microsoft solutions across Azure, Microsoft Fabric, Microsoft Foundry, agents, data platforms, and the security and governance capabilities required to operate them responsibly. The Senior Director runs the organization as a business, with ownership of service maturity, solution development, headcount planning, utilization, delivery quality, capacity, pipeline support, and measurable client outcomes. This role leads managers and practice leaders responsible for Agentic Solutions, Cloud Platform, Data & Intelligence, and AI Security & Governance and remains accountable for their effectiveness, development, and delivery performance. Aligned to Microsoft's Fabric IQ and Foundry IQ investments, this role connects cloud foundation, business data, enterprise knowledge, agentic experiences, and trust. The Senior Director helps SHI move clients from isolated pilots to secure, governed, production-ready platforms and solutions while creating repeatable paths for growth. This role sits at the center of SHI's Microsoft Services growth plan, turning Fabric IQ and Foundry IQ alignment into a working operating model that builds stronger solutions, improves delivery execution, develops talent, and creates repeatable paths for growth. This is a remote position with a Home Office setup based in New York City, Charlotte, Chicago, Atlanta, Austin, Denver, Los Angeles, San Francisco, or Seattle.

Responsibilities

• Strategic Leadership and Practice Development
  • Set and execute a unified direction for AI + Infrastructure, connecting Agentic Solutions, Cloud Platform, Data & Intelligence, and AI Security & Governance through one operating model.
  • Translate Microsoft's Fabric IQ, Foundry IQ, Azure, and agent investments into a clear SHI services roadmap, capability plan, and investment agenda.
  • Establish clear ownership, decision rights, handoffs, delivery standards, and quality expectations across the organization.
  • Build modular, repeatable offerings that combine cloud, data, AI, and governance capabilities around defined customer outcomes.
  • Use portfolio, pipeline, delivery, and capacity data to prioritize investments, manage tradeoffs, and improve practice health.
• People Leadership Through Managers and Directors
  • Lead, coach, and develop the leaders responsible for Agentic Solutions, Cloud Platform, Data & Intelligence, and AI Security & Governance.
  • Set measurable expectations for customer experience, delivery quality, utilization, capability development, financial performance, and team health.
  • Build leadership depth through regular one-on-ones, development planning, succession planning, and clear career paths.
  • Own workforce planning across the organization, including hiring, onboarding, retention, skills development, and capacity alignment to backlog and pipeline.
  • Create a culture of shared accountability in which teams solve for the full customer outcome rather than optimize isolated technology workstreams.
• Technical Direction Across Data, AI, and Security
  • Maintain a platform-aware perspective across Agent 365, Copilot Studio, Microsoft Foundry, Model Context Protocol, Azure, landing zones, platform engineering, FinOps, Microsoft Fabric, OneLake, data engineering, data visualization, and data readiness.
  • Embed Entra Agent ID, Microsoft Purview, Defender for Cloud and AI, Security Copilot, Microsoft Sentinel, and Defender XDR into AI and platform solutions where those capabilities strengthen identity, data protection, observability, governance, and threat protection.
  • Sponsor reusable reference architectures